Installation Manager

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Installation Manager to join our amazing culture. In this role, you will be responsible for managing the electrical installation team and/or installation subcontractors. Supervise the installation process, which includes, but is not limited to, building field panels, installing cable/wire, installing field devices and panels, terminating cables/wire, and assisting the Project Specialist with start-up and commissioning on assigned Fire, Security, and/or Building Automation projects. Ensures delivery of projects effectively and within budgeted cost and time schedules. As an Installation Manager, you are a part of a dynamic team that allows you to grow as Convergint grows.

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* Candidate can work out of Albany, NY or Syracuse, NY office.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Installation Manager.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer's best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you'll do with "Our Training and Your Experience"

• Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
• Supervises team of Electrical Installation colleagues and oversees their work and installations. Supervisory duties include, but are not limited to: mentoring, coaching and developing colleagues. Responsible for interviewing, hiring, planning, assigning and directing work, performance management, project budget and quality assurance. May oversee installation subcontractor work.
• Oversees all aspects of the electrical installation work on assigned projects.
• Acts as the primary contact with customers and internal colleagues in providing electrical installation support and training. Provides training and development for Electrical Installers. Handles the more complex issues that may have been escalated from less-experienced colleagues.
• Provides guidance and training for a wide variety of manuals, schematics, and wiring diagrams, and repairs equipment, utilizing advanced knowledge of low voltage troubleshooting skills and using standard test instruments and hand tools.
• Responsible for Electrical Installers and subcontractor safety, including but not limited to annual training, job site safety analysis, proper Personal Protective Equipment (PPE) use, tool box talks, etc.
• Accountable for maximizing customer satisfaction. Acts as "our customer's best service provider" at all times thereby ensuring Convergint is the customer's first choice for service. Takes ownership of onsite project including safety, quality and performance. Observes and practices Convergint Quality Standards.
• Identifies opportunities for improvement including installation methods to improve profitability and quality.
• Works closely with the Project Manager to plan and schedule installations; makes recommendations regarding potential changes in scope, and identifies ways to continuously improve customer satisfaction.
• Performs other duties and responsibilities as requested or required.

What You'll Need

• Proficient construction skills and understanding of low voltage system drawings.
• Excellent understanding of design drawings including wiring and labeling methods, system wiring, wiring methods, and cable support.
• Very familiar with drawings, schematics, manuals, and other specifications to determine installation procedures unassisted.
• Excellent customer focus and ability to work under pressure; ability to maintain awareness of, and seek to meet the needs and wants of the customer without being prompted.
• Strong mechanical and low voltage electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper) and ability to read blueprints and drawings; solid math skills (for some positions, this may include calculating area, velocity, resistance, voltage, etc.)

• Strong verbal, written and interpersonal communication skills.

Company Benefits

Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits:

• 10 Company Holidays and Paid Time Off starting at 13 days annually
• Fun & Laughter Day Off
• Medical, Dental & Vision Plan
• Life insurance & Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Tuition reimbursement
• Competitive salary and compensation plan
• Vehicle reimbursement plan or company vehicle
• Corporate Social Responsibility Day
• Cell phone reimbursement (if applicable)
• Paid parental leave

Requirements:

Education: High School/GED or equivalent experience

Minimum Experience: 5+ years relevant field experience

• Previous supervisor experience
• Previous construction experience including high level of electrical or a low voltage background
• Experience in one or more of the following industries: electronic security, fire alarm & life safety, and/or building automation

Preferred Experience: (but not required):

• Relevant trade designation (e.g. Electrician)

Convergint is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

Please note that this job posting includes salary information for the assigned target market range within the primary geographic region the requisition is posted. If the position is posted in multiple locations or is a remote position, the salary range may vary. Individual pay rates will, of course, vary depending on the job, department, and location, as well as the individual skills, experience, certifications, specific licenses, and education of the applicant.