Alliances & Channels Manager - AMER SMB

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

As an Alliances & Channels Manager, you will collaborate closely with the AMER SMB Sales Leadership to strengthen the partnership between Salesforce and its Partner Ecosystem. Acting as a trusted advisor to both sales managers and Partners, you will define a clear strategy for your sales territory and drive strong execution across all key metrics.

Key Responsibilities:
- Demand Generation: Develop and implement demand generation plans with key Partners in your territory, collaborating with external agencies and internal marketing stakeholders as needed.
- Partner Engagement: Oversee all Partner engagement in opportunities, guide account teams on Partner selection, and secure necessary investments.
- Collaboration: Work closely with cloud specialists, including the Agentforce team, to ensure they have access to highly skilled Ecosystem sellers and consultants.
- Quality Assurance: Ensure a high standard of quality in project delivery from your aligned set of Partners, with a focus on customer success.
- Innovation: Continuously bring new ideas and challenge the status quo to drive innovation and process improvement.

Environment:
Salesforce's small business market segment is a fast-paced environment, offering numerous opportunities for growth and innovation. You will be part of the Global SMB Alliances & Channels Team, working alongside other Alliances & Channels Managers and sharing best practices across the region.

Qualifications:
- 8+ years of experience in a Sales or Partner Management role
- Background in Technology or Consulting
- Experience working with small businesses (sub-500 employees)
- Experience with channel or distribution go-to-market frameworks
- Strong presentation skills
- Proficiency in spreadsheets, slides, and Salesforce technology

Ideal Candidate:
The successful candidate will possess strong interpersonal skills, exceptional problem-solving abilities to address key entrepreneurial challenges, and strong business acumen.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.