Program Manager, Principal - Flexible Location

Requisition ID# 164822

Job Category: Power Generation; Project / Program Management

Job Level: Manager/Principal

Business Unit: Operations - Other

Work Type: Hybrid

Job Location: Auburn

Department Overview

Power Generation operates and maintains PG&E's hydroelectric, fossil, solar generation and battery storage facilities, providing approximately 5,300 megawatts of generating capacity for our customers. Our nearly 1000 coworkers are dedicated to delivering safe, reliable, and cost-effective generation to California in an environmentally responsible manner. Our hydro facilities include 62 conventional hydro powerhouses, a pumped-storage facility, 98 reservoirs, 168 dams and more than 200 miles of canals and flumes, among other water conveyances. Natural gas-fired plants in operation are Humboldt Bay Generating Station in Eureka; Colusa Generating Station in Colusa County and Gateway Generating Station in Antioch. Several utility-scale solar generation plants also are operated and maintained, as well as PG&E's successful entry into battery energy storage, our Elkhorn Battery facility at Moss Landing in Monterey County.

The Power Generation Continuous Improvement (CI) Office is dedicated to driving operational excellence and fostering a culture of continuous improvement within Power Generation. By leveraging data-driven methodologies and best practices, as well as our Performance Playbook, our team focuses on identifying and implementing innovative solutions to enhance coworker safety, efficiency, and improve overall performance. In alignment with PG&E's Safety Excellence Management System, we place a strong emphasis on the organization's strategy for leadership engagement, communications, operational control, technical training, assurance, and management of change. The CI Office collaborates closely with cross-functional teams to deliver impactful projects and programs that align with our strategic goals and contribute to the long-term success of the organization. Additionally, the CI Office is responsible for the overall People and Culture strategy, including promoting joy at work for our coworkers.

Position Summary

The Principal Program Manager will play a pivotal role in partnering with cross-functional teams to develop and implement Power Generation's overall People and Culture strategy, including leading Power Generation's People Steering Committee. This individual will focus on planning and executing an annual communication, meeting, and event schedule to ensure alignment and engagement across the organization. The Principal Program Manager will be responsible for drafting and distributing communications to Power Generation coworkers and beyond, ensuring clear and consistent messaging. Additionally, this role will support management of organizational change and management of change, advising on change management best practices to facilitate smooth transitions. The Principal Program Manager will help drive initiatives that enhance the overall employee experience and contribute to the long-term success of the organization.

The assigned work location will be within the PG&E Service Territory and will be agreed upon by the successful candidate and hiring leader.

This position is hybrid, working from your remote office and assigned location based on business needs.

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.

A reasonable salary range is:

Minimum Base Salary (Bay Area) $ 144,000.00

Maximum Base Salary (Bay Area) $ 244,000.00

OR

Minimum Base Salary (California) $ 137,000.00

Maximum Base Salary (California) $ 232,000.00

Job Responsibilities

• Applies depth and breadth of knowledge of Program Management to the most unique and complex problems. Works autonomously. Anticipates issues and develops innovative solutions. Demonstrates program leadership with internal & external stakeholders to support company goals. May design and develop new, complex programs.
• Recognized subject matter expert who may represent PG&E to external agencies on sensitive or complex issues. Partners with Government Relations or other partner organizations in developing messaging and strategy.
• May manage major cross-functional projects and initiatives. May lead initiatives that impact utility or industry developments.
• Manages all aspects of programs that are cross functional, complex, of broad scope and have a significant financial or political impact on the line of business. Leads development of overall strategy to achieve program goals.
• Partners with Director to determine most appropriate and effective program performance metrics. Develops content and format for reports and dashboards. Prepares and presents regular updates to senior management, addressing issues and gaining buy in on solutions.
• Develops both annual and long-term program work plan forecast and budget. Regularly monitors costs vs. budget, presents status and prepares and proposes solutions to address variances.
• Delivers clear, concise and audience-specific updates throughout the organization to drive sustainable change
• Creates a common platform across the organization of language and processes to evaluate, communicate and implement Continuous Improvement enterprise-wide.
• Leads peers and partner organizations to develop and implement new and/ or improved processes, procedures, policies, controls and best practices to improve customer satisfaction, efficiencies, regulatory compliance and reduce costs.
• May work with other project or program managers or peers in other departments or regions to reschedule work, re-allocate funds and explore creative solutions to achieve financial and productivity goals.
• Leads benchmarking efforts/projects in the industry to share information, seek best practices in electric program management. Develops recommendations for PG&E, develops proposals/business case and presents to senior management. Gains buy in and leads implementation.
• Represents the program as a subject matter expert and stakeholder on process improvement teams, regulatory filings, and various stakeholder groups. Supports the GRC witness with testimony development by providing data and request response support.
• Develops communication and training plans. Ensures target audience is fully educated and adheres to program policies, processes, procedures. Ensures regulatory compliance with the program.
• May manage the process of awarding some program work to outside contractors. Manages RFP process. Partners with the Contract Management department on contract terms, scope and cost, and negotiations.
• May act as business owner for specialized systems or tools used as part of the project work in the program. Works with IT and/or tool vendor on defining user needs and implementing enhancements/updates.
• Develops or provides significant input to PG&E leadership and/or other utilities with similar programs.
• Coaches and mentors less experienced employees.
• May supervise 1-2 direct reports. Leads work teams or groups.

Qualifications

Minimum:

• Bachelors Degree or equivalent experience
• Job-related experience, 10 years

Desired:

• PMP Certification
• Prosci Certification
• Highly skilled at leading cross-functional project teams.
• Highly exceptional writing skills, experienced with analyzing complex and technical content and translating into easily digestible content and compelling storytelling for wider audiences
• Strong interpersonal skills, ability to build trusting relationships to align multiple stakeholders around strategic priorities
• Self-starter, takes initiative to drive continuous improvement and excellence, and can work independently
• Analytical and creative problem solving, strategic decision-making ability.
• Broad knowledge of project management, process improvement best practices, concepts, methods, and techniques.
• High level organizational skills and ability to multi-task.
• Advanced skills in Microsoft Office tools.
• Advanced presentation skills to effectively convey complex issues to internal and external parties of various levels.
• Competency in making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
• Competency in operating effectively, even when things are not certain or the way forward is not clear
• Ability to work in a fast paced, results orientated environment
• Ability to organize clear and concise presentation points and deliver these in an informative, engaging, and articulate manner

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