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CHB Operations Associate

Damco USA Inc.
parental leave, paid time off, 401(k)
United States, New York, New York
Apr 17, 2025

CHB Operations Associate

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

The Opportunity:

The CHB Operations Associate is responsible for coordinating and executing shipments to ensure service levels of clients are met on a daily basis. This role supports a small group of client accounts by expediting their shipments from start to finish; by development of familiarity with their import programs and products; by coordinating file processing with team members and other Company work groups.

Key Responsibilities:

Own all CHB operations services for the customers assigned to them, including but not limited to:

* Providing customer service to assigned customers and assisting customers with questions and requests for information.

* Processing Customs entries and PGA for clearance of goods, ensuring full compliance of all Customs and PGA regulations.

* Opens entry files, and subsequently processes entries according to outlined KPI o Coordinates clearance of shipments with forwarders, Steamship Lines, Airlines, to ensure shipments are released timely.

* Completes customer billing and/or other required reports.

* Completes tracking and tracing for inbound shipments.

* Coordination of delivery for shipments from airline, ocean piers and CFS (container freight station) to customer/consignee destination.

* Required to ensure that required documentation / entry package is uploaded into operating system Maintain customer SOPs and make updates as needed.

What you bring:

* Minimum 1 year of CHB

* Excellent verbal and written communication skills with the ability to communicate confidently

* Persistently drives issues to closure

* Well organized, detail oriented - especially when working under pressure

* Works together with others in the business unit to achieve results, fosters teamwork * Ability to multi-task in a face paced environment

* Bachelor's degree preferred but not required, must have at least a high school diploma or equivalent

* Customs House Brokerage License preferred but not required

What we offer:

This is an exciting career opportunity in an international, challenging business setting known for diversity and being a high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded.

You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other.

Job Type:

Full Time

Salary:

$51,000 to $55,000

Benefits:

Full time employees are eligible for Health Insurance, Paid Time Off, and 401k Match.

The above stated pay range is the anticipated starting salary range for this position. The Company may adjust this range in light of prevailing market conditions and other factors such as location.The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

Notice to applicants applying to positions in the United States

You must be authorized to work for any employer in the U.S.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

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