Billing Specialist

To be a team member at ADB Companies, or as we call it, part of the A-Team, you must be ALL IN to support the company's mission, vision, and values.

OUR MISSION: We are a customer-centric partner providing innovative solutions. The safety, well-being, and career growth of our team members are the benchmarks of our success.

POSITION TITLE: Specialist, Billing
CLASSIFICATION: Non-Exempt

POSITION OVERVIEW:

ADB is a Nationwide full turnkey provider of technology infrastructure solutions including Wireline, Wireless, Technology, Critical Infrastructure, and Engineering. Our customer centric approach has ensured long term relationships with commercial clients, service providers, local, state, and federal government organizations. We recognize our team members as our greatest asset ensuring that their safety, well-being, and career growth are always our number one priority. Our ALL IN culture includes a focus on Safety, Wellness, Learning, Diversity and Inclusion, and giving back to our communities.

ADB is seeking a Billing Specialist to join the corporate finance team. This role is responsible for managing customer payments through the accounting system. The ideal candidate has a strong attention to detail, is highly organized and customer centric, with a strong work ethic and ALL IN attitude to achieve results.

ROLES AND RESPONSIBILITIES:

• Provides administrative support to the AR/billing function
• Serves as a point of escalation for complex inquiries and requests
• Has full understanding of the ERP/Accounting systems with the ability transfer data, run reports and manage transactions
• Performs new customer set up within the system
• Responsible for updating customer accounts with any payment or contact information changes
• Communicates with customers to collect or arrange payment
• Supports P&L reporting by pulling reports, performing audits, and maintaining all billing databases
• Performs other duties as assigned

SUCCESS FACTORS:

• A strong belief in ZERO- Being Safe 100% of the time is the expectation
• Alignment with company mission, vision, and values
• A high level of customer centricity
• Strong work ethic with an ALL-IN attitude
• Strong team player with the ability to adapt to diverse team members
• Ability to perform in a fast paced/high volume environment Excellent verbal and written communication skills
• A high level of time management, accountability, and prioritization skills
• Ability to be organized, problem solve, and be solution oriented
• Self-motivated, goal- oriented, and driven to accomplish department goals
• Ability to present in front of various sized audiences
• Highly-customer centric and master relationship builder
• High level of professionalism and confidentiality
• Proficiency in Microsoft Office (Word, Excel, Outlook, Power Point)

WORK ENVIRONMENT:

• Corporate headquarters is located at: 18777 US Highway 66 Pacific, MO 63069
• This position operates out of a temperature-controlled office environment
• This position may be required to use standard office equipment such as phones, computers, printers, etc.

EXPERIENCE AND EDUCATION:

• 1-3+ years of Billing/Accounts Receivables experience required
• High School Diploma or equivalent required

ADB Companies, LLC is an equal opportunity employer. All candidates agree to complete a selection assessment and pre-employment drug screen.