New

General Utility Worker

Appalachian State University

$38,000 $40,441

United States, North Carolina, Boone

287 Rivers Street (Show on map)

Apr 23, 2025

Position Summary Information

Classification Title	Building Environmental Services Technician (Holmes Center)
Working Title	General Utility Worker
Location	Boone, NC
Job Category	8
Position Number	066721
Department	Holmes Convocation Center - 170490
Minimum Qualifications	Some knowledge of cleaning procedures, ability to follow instructions and to perform medium to heavy physical work; or an equivalent combination of training and experience. Special certification may be required for some of these positions. Special Note: This is a generalized representation of positions in this class and is not intended to reflect essential functions per ADA. Examples of competencies are typical of the majority of positions, but may not be applicable to all functions.
License/Certification Required
Essential Job Functions	The Building Environmental Services Technician is responsible for ensuring the Holmes Convocation Center remains clean, safe, and welcoming for all users, including students, staff, faculty, and event guests. This role performs a wide range of custodial and light maintenance duties in support of daily operations and large-scale campus events. Key responsibilities include: Perform general cleaning and sanitization of restrooms, offices, hallways, event spaces, locker rooms, and other public areas Maintain floor surfaces, including sweeping, mopping, vacuuming, stripping, waxing, polishing, and buffing of resilient flooring Conduct carpet care, including spot cleaning, extraction, and deep cleaning using bonnet, dry foam, or rinse systems Clean and maintain windows, walls, woodwork, and light fixtures Replenish restroom supplies and maintain sanitary conditions Collect and dispose of trash, recycling, and debris in designated areas Assist with furniture movement, room setup, and takedown for events Perform minor maintenance tasks such as replacing light bulbs, securing loose fixtures, and reporting facility issues Support snow and ice removal efforts during inclement weather Maintain cleaning equipment and follow proper safety procedures and PPE use Provide support before, during, and after university-sponsored events, concerts, trade shows, athletic competitions, and public functions The George M. Holmes Convocation Center is a multipurpose facility serving the Department of Recreation Management and Physical Education, as well as the broader Appalachian State University and regional community. As a hub for academics, athletics, and public programming, the Holmes Center hosts a wide range of high-impact events, and this position plays a critical role in supporting its operations.
Knowledge, Skills, & Abilities Required for this Position	Working knowledge of custodial cleaning procedures, equipment, and supplies Familiarity with safe handling of cleaning chemicals and OSHA standards Ability to understand and follow verbal and written instructions Ability to work independently and as part of a team Strong attention to detail and commitment to maintaining a clean, safe, and welcoming environment Ability to perform medium to heavy physical work, including lifting, pushing, pulling, bending, and standing for extended periods - with or without reasonable accommodations Basic problem-solving skills and a willingness to learn new tasks Ability to interact professionally with building occupants, visitors, and event staff
Preferred Qualifications	One year or more of custodial, janitorial, or facilities maintenance experience in a commercial, institutional, or event-based setting Experience using commercial cleaning equipment such as floor buffers, auto scrubbers, carpet extractors, and high-reach tools Familiarity with green cleaning practices and proper handling/storage of custodial chemicals (OSHA/Right-to-Know standards) Ability to read and interpret basic safety procedures, product labels, and custodial work orders Experience working in large-scale or high-traffic facilities such as arenas, stadiums, schools, or hospitals Demonstrated ability to work independently and efficiently manage time in a fast-paced, deadline-driven environment Availability to work flexible hours, including evenings, weekends, holidays, and during emergency weather conditions Positive attitude, strong work ethic, and professionalism when interacting with staff, students, and the public Basic knowledge of minor maintenance tasks (e.g., lightbulb replacement, basic repairs, furniture setup)
Type of Position	Permanent Full-Time
Staff/Non-Faculty	Staff/Non-Faculty
Appointment Type	1.0
Work Schedule/Hours	Monday - Friday; 6:00 am-3:00 pm; and Nights and Weekends as Required.
Number of Hours Per Week	40
Number of Months Per Year	12
Mandatory Staff	Yes
Physical Demands of Position	This position requires the ability to perform medium to heavy physical labor on a regular basis. Tasks may involve frequent standing, walking, bending, lifting, pushing, and pulling. The technician must be able to safely lift and move equipment, furniture, trash, and cleaning supplies weighing up to 50 pounds, with or without reasonable accommodations. Duties also include the setup and breakdown of tables, chairs, and event furniture; operation of custodial and maintenance equipment; and removal of snow and ice during inclement weather. The position may involve working in both indoor and outdoor environments and requires the ability to perform tasks for extended periods in varying weather and temperature conditions. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Overall Competency Level	Advanced
Salary Grade Equivalency	GN03
Salary Range
Anticipated Hiring Range	$38,000 $40,441
Required Functional Competencies to Successfully Perform Job Duties.	Knowledge-Technical: Performs routine custodial tasks including sweeping, mopping, dusting, and restroom sanitation. Operates and maintains cleaning equipment such as buffers, extractors, and auto-scrubbers. Understands chemical usage and dilution standards. Communication: Follows verbal and written instructions related to cleaning schedules and special projects. Reports issues with equipment, supplies, or facility conditions. Communicates clearly with team members and supervisors. Customer Service: Interacts professionally with faculty, staff, students, and guests while performing duties. Responds politely to requests and provides directions or assistance when needed.

Pay will be commensurate with applicant competencies, budget, equity and market considerations.

Posting Details Information

Posting Date	04/23/2025
Closing Date	05/11/2025
Competency Level Statement	If no applicants apply who meet the required competencies, then management may consider other applicants at a lower competency level.
Special Instructions to Applicants	Please include a minimum of 3 professional references in the application. Work experience or education that is NOT included on the application will NOT be considered when screening your application. Please include ALL work experience and education on the application to ensure that you receive the appropriate credit toward qualification for this position.
Search Chair Name	Richard Bolles
Search Chair Email	bollesrj@appstate.edu
Applicant Pool Preference	External (Post on the Web)

Departmental Information

Quick Link	https://appstate.peopleadmin.com/postings/50598
Posting Number	201502867P