Inside Sales Representative

DUTIES AND RESPONSIBILITIES

• Prospect new direct and indirect customers within Distribution, Dealer, and Lumberyard Channels
• Actively cold call prospects & perform online demos, customer configurators, and demonstrate other selling tools
• Build rapport with prospects and customers over the phone
• Onboard new customers & contractors
• Receives phone calls and assist customers, homeowners, sales team, contractors and dealers with various window questions
• Pitch new products to existing customers and help identify new business opportunities
• Route qualified sales opportunities to the correct Territory Sales Manager
• Ability to quote efficiently and accurately within multiple tools
• Ability to read, analyze and interpret product manuals, drawings and Standard Operating Procedures
• Verify and send out appropriate cross-reference recommendations to ensure customers and projects stay within CBB brands
• Utilize CRM to keep accurate records of prospects, customers, and new projects
• Responsible for delivering high-quality customer service and supporting a broad range of customer needs
• Ability to work through difficult requests and find customer resolution
• Provide product technical information as required to respond to customer technical inquiries and to recommend alternative materials or products. Refer customer to appropriate qualified divisional personnel in response to sophisticated customer technical inquiries
• Attend Tradeshows as needed with Territory Sales Managers
• Self-motivated, with the ability to manage workload independently
• Excellent customer service skills

• High School Diploma/GED required, Associates degree in related field preferred
• Must possess excellent verbal/written communication skills
• Self-motivated and a self-starter with personable and excellent organization skills
• Detail-oriented and have ability to problem solve
• Good mathematical and analytical skills
• Ability to manage and prioritize multiple workflows simultaneously
• Ability to manage multiple deadlines for completion
• Ability to review and interpret project specifications
• Ability to read and interpret blueprints
• Exhibit proficiency in use of in-house pricing programs and procedures
• Must be computer proficient, particularly in Takeoff / Estimating Software and Excel
• Must be detail and customer service oriented
• Must be comfortable on the phone with customers and Field Sales
• Advanced knowledge of windows, doors and other adjacent Cornerstone products
• Work related travel would typically be less than 3 times per year

Why work for Cornerstone Building Brands?

Our teams are at the heart of our purpose to positively contribute to the communities where welive, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. You can also join one of our Employee Resource Groups which help support our commitment to providing a diverse and inclusive work environment.

*Full-time is defined as regularly working 30+ hours per week.**Union programs may vary depending on the collective bargaining agreement.

All your information will be kept confidential according to EEO guidelines.

The US base salary for this role is around $50,000 + Sales Incentive + medical, dental, vision benefits starting day 1 + 401k and PTO. Our salary ranges are determined by role, level, and location. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. (Full-time is defined as regularly working 30+ hours per week.)

Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster herealong with This Organizations Participation in E-Verify Poster here.If you'd like to view a copy of the company's affirmative action plan or policy statement, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

California Consumer Privacy Act (CCPA) of 2018

Must be at least 18 years of age to apply.

Notice of Recruitment Fraud

We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.