Care Manager - TCM (Tailored Care Management) - Raleigh, NC, NC

Care Manager - TCM (Tailored Care Management)

Be the Champion of Whole-Person Healthcare: Tailored Care Management Care Manager

Tailored Care Management (TCM) is a progressive program launched in December 2022 to transform healthcare for eligible NC Medicaid beneficiaries. TCM assigns each beneficiary a dedicated Care Manager, backed by a multidisciplinary team, to address their physical, behavioral, and social needs comprehensively. Imagine the impact you can make as a TCM Care Manager!

$47000 to $53000 per year
Comprehensive Benefits
Eligible for annual COLA increase


You'll Wear Many Hats, All Making a Difference:

As a TCM Care Manager, you'll be the central point of contact for beneficiaries, ensuring their healthcare journey is seamless and effective. You'll wear many hats, all contributing to improved health outcomes:

Setting: Community Based (80%) and Office Based (20%). Community Based includes travel to members' homes, local providers, and/or community locations.

Workload: Caseload of 30-50 members (Inclusive of Team Support).

• Advocate and Navigator: Conduct comprehensive assessments to understand each beneficiary's unique needs. Develop personalized care plans that address physical health, behavioral health, medication management, and social determinants of health (access to housing, food, etc.). Connect beneficiaries with the right healthcare providers and community resources to ensure they receive the support they need.
• Care Coordinator: Facilitate seamless communication and collaboration between beneficiaries, doctors, specialists, and other healthcare providers. Ensure care plans are followed and adjust them as needed based on progress and changing circumstances.
• Empowerment Coach: Motivate and empower beneficiaries to take charge of their health. Provide education and resources to help them manage medications, navigate the healthcare system, and develop healthy habits.
• Data-Driven Leader: Analyze data to identify areas for improvement and ensure efficient utilization of resources. Document all interactions and progress meticulously to maintain accurate records and report on program effectiveness.

Are You the Ideal Candidate?

We're seeking a passionate and dedicated individual with the following qualifications:

• Bachelor's degree in a human service field or RN license. Master's degree preferred.
• Minimum 2 years of experience working directly with individuals with behavioral health conditions.
• Ability to travel in Wake and Durham Counties.
• Comfortable with Change, Adaptable, Creative, Autonomous, Ambitious, Goal Oriented.
• Strong organizational skills and time management expertise.
• Proficiency in electronic health records (EHR) a plus.
• Commitment to patient-centered care and a collaborative approach.
• Valid Driver's License.

Join a Team Making a Real Difference!

This is more than just a job; it's an opportunity to be a champion for whole-person healthcare and make a lasting impact on the lives of North Carolinians. If you're a passionate individual who thrives in a dynamic environment and has a heart for helping others, we encourage you to apply.

Why You Should Join Elwyn:

We are committed as an organization to creating the best workplace experience for our employees and ensuring those that care for our clients are cared for. Elwyn offers a generous benefits package to all employees starting 30 days from the date of hire including health insurance through Aetna as well as free to low-cost dental and vision coverage to employees and their dependents. Employees can also participate in a 403(b) program with a discretionary match contribution from Elwyn. We encourage excellence in the workplace with our "Making A Difference" employee recognition program which offers bonus compensation for those who go above and beyond in the workplace. Elwyn invests in its employees through a generous Tuition Reimbursement Program as well as a master's degree incentive available to all employees working 30 or more hours weekly.

Elwyn reserves the right to revise or change job duties and responsibilities as needed. This job description is not meant to be an all-inclusive statement of duties and responsibilities of the job, nor does it constitute a written or implied contract.

Elwyn is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and identity, gender identity, national origin, citizenship status, genetic information, disability status, military, or veteran status, marital or family status, political activities or affiliations, or any other characteristic protected by local, state, and federal law.

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