Corporate Strategy and Continuous Improvement - Internship (New York)

Be part of an amazing story.

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Corporate Strategy & Continuous Improvement teams are in-house consulting groups responsible for developing strategies and identifying white space opportunities that drive top and bottom-line financial results. Applying analytical rigor and structured problem-solving, the Corporate Strategy & Continuous Improvement groups engage with business leaders across core retail functions in strategic problem solving for critical business problems.

The 10-week MBA internship program provides a unique opportunity for students with an interest in Strategy and Retail to work on the most important and ambiguous challenges Macy's is facing during this transformational time in retail, while gaining exposure to executive leadership.

The Corporate Strategy & Continuous Improvement Intern is assigned to a people leader in Strategy or Continuous Improvement who guides their development throughout the summer. They work on a well-defined project with strategic importance to Macy's, culminating in a final presentation. The internship concludes with feedback, and successful interns are offered opportunities to explore full-time positions.

What You Will Do

Strategy:

• Apply analytical skills and problem-solving rigor to address strategic business challenges.
• Evaluate new and innovative concepts and approaches.
• Synthesize critical insights to develop actionable recommendations.
• Build trusting relationships with key stakeholders across various functions.
• Lead cross-functional teams independently in both strategy development and project execution.
• Collaborate with other teams within the broader Strategic Continuous Improvement group, such as Continuous Improvement and Test & Learn.
• Influence stakeholders across functions effectively, even without formal reporting lines.
• Develop and deliver executive-level presentations.

Continuous Improvement:

• Collaborate with the Continuous Improvement management team to identify and assess new strategic opportunities aimed at boosting revenue, profit, and traffic.
• Facilitate analysis and brainstorming sessions for new initiatives, involving both internal and external partners to gather insights and ensure organizational alignment.
• Coordinate the evaluation of potential Continuous Improvement ideas, collaborating with cross-functional partners to assess and prioritize opportunities.
• Oversee the launch of new initiatives, ensuring coordination among internal and external stakeholders to establish and meet key milestones.
• Cultivate strong cross-functional relationships to identify and address potential risks during the implementation phase.
• Manage project execution of new initiatives, overseeing the process from concept development to pilot and execution stages.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Skills You Will Need

Analytical Thinking: Ability to apply analytical skills and structured problem-solving methods to address strategic business challenges effectively.

Innovation: Capacity to evaluate new and innovative concepts and approaches, fostering creativity and identifying opportunities for improvement.

Insight Synthesis: Skill in synthesizing critical insights to develop actionable recommendations, enabling informed decision-making.

Stakeholder Management: Ability to build trusting relationships with key stakeholders across various functions, facilitating collaboration and alignment.

Leadership: Capability to independently lead cross-functional teams in both strategy development and project execution, driving progress and achieving objectives. Experience leading cross-functional project teams or influencing without formal authority, enhancing collaboration and driving collective success.

Collaboration: Aptitude for collaborating with teams within the broader Strategic Continuous Improvement group and influencing stakeholders across functions effectively.

Presentation Skills: Proficiency in developing and delivering executive-level presentations, effectively communicating insights and recommendations to leadership.

Project Management: Competency in managing project execution from concept development to pilot and execution stages, ensuring timely delivery and successful implementation.

Technical Proficiency: Familiarity with MS Office Suite, relational databases (SQL/SAS), and Business Objects, enabling efficient data analysis and reporting.

Results-Driven: High-energy, passionate, and proven track record of delivering results, with a commitment to fostering a positive, collaborative environment.

Mathematical Proficiency: Advanced math abilities including algebra, probability, and statistics, coupled with strong proficiency in quantitative and analytical approaches.

Adaptability: Ability to perform in a fast-paced, goal-oriented, and time-sensitive environment, demonstrating resilience and flexibility in response to changing circumstances.

Curiosity: Self-starter with a curious mindset, keeping abreast of market changes and new trends to inform strategic decision-making.

Strategic Thinking: Experience in developing holistic strategies through a structured, project-based approach, demonstrating a deep understanding of business dynamics.

Autonomy: Self-driven with the ability to work independently with limited day-to-day guidance, displaying initiative and accountability in driving projects forward.

Communication Skills: Excellent communication and facilitation skills (oral, written, and listening), enabling effective communication with diverse audiences and stakeholders.

Who You Are

• Candidates with a bachelor's degree are encouraged to apply. Must be currently enrolled in an MBA program.
• Strong record of extracurricular activity, professional accomplishment and leadership, as well as professional work experience. Knowledge and interest in retail, technology, and innovation preferred.
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
• Able to work a flexible schedule based on department and company needs.

What We Can Offer You

Join a team where work is as rewarding as it is fun! Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts

About Us

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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