Security Officer - Global Operations Center

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

Unlock Your Potential: Explore a Career in Security Excellence!

*Now Hiring FULL-TIME, Global Security Operations Center Officer in Fort Washington, PA*

$23.00 An Hour Starting Pay!

- ATTENDANCE IS A MUST

- We offer attractive pay options! DailyPay, WeeklyPay Get Paid Today Option!

- Excellent Career Advancement Opportunities!

- Professional Development Training Provided at No Cost!

- Paid Orientation, Medical, Dental, Vision and 401k for Full-Time!

- Uniforms and Equipment Provided at No Cost!

RESUME REQUIRED FOR CONSIDERATION

Allied Universal is hiring a Global Security Operations Center (GSOC) Operator. The GSOC Operator is responsible for using security best practices to identify, analyze, and support all events and incidents that impact or potentially could impact Open Text operations, facilities, and employees. The GSOC Operator is responsible for monitoring multiple security network systems to coordinate responses to all safety and security incidents. In addition to monitoring security systems, the GSOC Operator is required to properly provide timely and accurate reports/information to Security Management of all life safety events, and guide and assist business clients during emergency and non-emergency events.

RESPONSIBILITIES:

Primary Responsibilities:
• Alarm Monitoring: Operators monitor all physical security equipment on a global basis to ensure the physical security of all employees, contingents, and office spaces
• Access Management: Operators manage day to day access to all company facilities, ensuring compliance with customer, auditorial, and company policy
• CCTV System: Operators manage the companies CCTV system and process video footage request
• Provide access management to all company facilities
• Conduct alarm monitoring for Open Text facilities
• Manage all video footage requests in accordance with company policy
• Manage all access report requests in accordance with company policy
• Notify the appropriate personnel in an emergency
• Notify, direct, and assist emergency personnel in the event of an emergency
• Liaison between clients, other departments, and company leadership during an emergency
• Directing visitors to the appropriate areas
• Monitor and control removal of company and personal property
• Report all building utility/ service issues as observed and instructed to facilities
• Manage the day-to-day requirements for the Companies Anti-tailgating program
• Evaluate and recommend improved procedural safety/security protocols or processes
• Display exceptional customer service and communication skills
• Respond to incidents and critical situations in a calm, problem solving manner
• Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site
• Work flexible schedules, including some nights

QUALIFICATIONS:

• 21+ Years of Age (C101)
  Security Experience - +1 Years (C115)
• Access Control/Badge Experience (B201)
• Alarm Panel Experience (B202)
• Comfortable Using Computer or Tablet (B204)
• CPR Certification (B205)
• Customer Service Experience (B219)

• GSOC OperatorStrong Computer SkillsStrong written and verbal communication skillsAbility to follow written and verbal instructionsAttention to DetailSelf-motivatedTask OrientedCustomer Service experienceFlexible ScheduleNights and Weekends RequiredPre-employment physical requiredFirst Aid CPR AED certified (will train)Background check/Drug testNo smoking/tobacco/nicotine facilityBilingual a plus

• High school diploma or equivalent
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• Work experience must include of the following:
• Demonstrated analytic and critical thinking skills and ability to expertly prepare reports
• Ability to use logic and reasoning to reach conclusions and approaches to problems
• Demonstrated high level of competency with advanced computer systems (e.g., hardware, software, and networks)
• Possession of highly proficient computer skills including Microsoft Office applications
• Ability to communicate effectively with IT and Security Systems professionals
• Demonstrated ability to operate radio, telephone equipment and/or console monitors
• Flexibility to work various shifts and willingness to assist the team when needed
• Ability to adapt to a dynamic environment and work under pressure
• Comfortable in an environment where there is an expectation for constant learning
• Effective oral and written communication skills
• Active listening skills
• Ability to assess and evaluate situations effectively
• Ability to identify critical issues quickly and accurately
• Attention to detail
• Problem solving skills
• Compile, sort, and interpret data
• Identify critical issues quickly and accurately
• Encourage effective teamwork
• Mediate conflict with tact, diplomacy
• Handle crisis situations at the client site, calmly and efficiently

PREFERRED QUALIFICATIONS:

• College degree, or actively enrolled in college, with a focus on Criminal Justice or other protective service-related field of study

As a Security Officer, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more.

Responsibilities:

• Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
• Respond to incidents and critical situations in a calm, problem solving manner
• Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
• Possess a high school diploma or equivalent, or 5 years of verifiable experience
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  *A valid driver's license will be required for driving positions only

Perks and Benefits:

• Health insurance and 401k plans for full-time positions
• Schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more...

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.