Principal Product Designer, Mobile Platform

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

Salesforce UX is hiring a Principal Product Designer to join the Mobile team. Salesforce Mobile is the platform for mobile-first and AI-powered B2C, B2B, and B2E experiences. Our teams seamlessly integrate AI into everyday mobile experiences focused on the end-user. We empower customers and partners to build and deploy consumer-grade, intelligent mobile solutions quickly and easily.

In this role, you'll have an opportunity to shape the user experience in ways that solve meaningful problems and look broadly across our product portfolio. You'll lead the charge in crafting and articulating the product vision in collaboration with your fellow designers and partners and in line with clear goals and rationales - leveraging expert visualization skills, thought leadership, and empathy. You'll work with our latest design system while helping to define and scale our mobile design system, and build and test components and patterns iteratively and with the speed of innovation. From concept to final mockup, you'll shape the user experience through storyboards, journey maps, wireframes, prototypes, and more - translating ideas into clear, compelling designs.

Experience/Skills Required

• 7+ years of experience designing and delivering products from start to finish as part of a cross-functional team

• Experience designing native mobile and web applications

• Deep understanding of user-centered design methods and best practices

• Demonstrated desire to continually improve on processes

• The ability to thrive in a fast-paced, collaborative, agile environment while producing great design work on tight deadlines

• The ability to explore ideas, persuade others, and build consensus on fast-moving projects with varying degrees of ambiguity

• Self-motivation; ability to produce results both independently and as part of a team

• Strong communication and active listening skills, with an ability to build and develop close, trusting relationships

• Experience using multiple approaches, including analytics and user research, to drive decisions and develop product iterations

• Ability to distill and reframe problems, then define a framework for resolution, generating clear, elegant solutions for complex challenges

• Systems thinking; ability to step back and see a project's larger ecosystem, with a focus on solutions that improve not just one feature but the entire user flow

• Demonstrated behaviors, attitudes, actions, and judgments that inspire employees to follow and other leaders to trust

• Expert knowledge of current design tools such as Figma, along with an ability to quickly learn new tools as they emerge

• Experience developing software that is global in reach, universal in design, and designed for users of multiple languages and abilities

• Experience designing and thinking in design systems, not just single-purpose apps

• An internal compass that points toward ethics and equality, and the conviction to speak up when we veer off course

• BA/BS or MA/MS in a design-related field, or equivalent experience

Responsibilities

• Using documentation, reviews, and presentations, communicate clear and compelling ideas to a wide range of key stakeholders

• Serve as a bridge connecting design, product, engineering, and marketing teams

• Work closely with product owners, engineers, and user research to create a vision for the product area

• Oversee multiple web and mobile application features, interfaces, and experiences

• Create designs that adhere to and extend the existing style guide

• Generate detailed final design specs that inspire accurate developer builds

• Work with developers and quality experts to deliver a polished final product

• Promote and educate others on new interface guidelines and design patterns

• Mentor new design staff

• Set the vision for a product's creative identity, articulate it clearly and convincingly, and guide the team through its implementation

• Creates inclusive designs for all users. Advocates for accessibility, encouraging product and engineering management to prioritize accessible features and bug fixes

Our teams craft Salesforce's enterprise and consumer products, create new design patterns and guidelines, and partner with cross-disciplinary teams to bring human-centered experiences to life. These roles are an opportunity to solve meaningful problems at scale, design for inclusivity and accessibility, and make life better for our users and customers.

You'll build our product and feature vision by leveraging your skills in visualization, influence, and empathy. You'll collaborate closely with product and technology partners as a key stakeholder in our release roadmap. You'll immerse yourself in the end-to-end experience of your work, creating a variety of design artifacts to communicate ideas and direction. Ultimately, you'll make products people love to use-tools that make a salesperson's day more productive, a marketer's campaign more powerful, and a developer's app more feature-rich.

If you want to use your UX skills to inspire teams, create amazing experiences, and transform the way business gets done, we would love for you to join us!

Please submit a resume with links to your portfolio. Submissions without portfolios or work samples will not be considered.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.