Your tasks
- Propose and sell customer solutions by listening to and evaluating our customer's requirements and selecting and proposing innovative control solutions according to our customer's and principal's standards and practices.
- Grow our valve automation business to meet annual company sales goals targets in our coverage area by promoting and fostering GFPS's reputation as a total valve supplier for ball valves, butterfly valves, valve automation, and solutions. Includes participating in training, developing a sufficient knowledge base of all product lines our company represents, being able to readily access all necessary information to develop and price valve automation solutions, and demonstrating a satisfactory competency level to meet the expected standards of performance necessary to deliver valve automation solutions to our customer base in a timely manner.
- Achieve desired sales results for annual new product initiatives by participating in new product launches, probing and uncovering customer needs and pain points, and applying our new technology and product solution offerings.
- Provide support and technical services to customers by assisting users with start-up, checkout, and calibration, and resolving product and/or service issues based on established standards and procedures.
- oAdditionally, be responsible and accountable for following through on all customer orders, returns, credits, and invoicing issues to ensure timely and satisfactory resolution.
- oAdopt a structured case-tracking system to document service interactions, resolutions, and follow-up actions-ensuring visibility across teams and enabling continuous improvement.
- Support on-time delivery to customers by aligning customer needs with factory capabilities and negotiating mutually agreed delivery timelines. Proactively assist in expediting products and services with suppliers when necessary to meet or exceed expectations. This includes anticipating risks to customer satisfaction and taking ownership to drive timely, effective resolution.
- Identify and qualify new sales opportunities by maintaining accurate customer information, supporting account growth strategies, and collaborating closely with Account Managers to ensure consistent service and long-term customer engagement.
- Maintain and develop professional and technical competence by attending periodic factory training sessions, appropriate web-based training classes/seminars, periodic "hands-on" training, departmental meetings, as well as periodic professional development workshops or classes.
- Inform supervisor/manager and appropriate GFPS personnel of market conditions providing timely reporting of key customer and competitor activities within the territory.
- All other duties assigned.
Your profile
- A strong technical background in valve automation, fluid systems, or process control-gained through experience, training, or a combination of both
- 2+ years of hands-on experience supporting or configuring valve automation or similar mechanical/electromechanical systems
- Familiarity with valve types, actuator technologies (pneumatic/electric), and their application in industrial systems
- Ability to understand customer requirements and translate them into practical, commercially viable solutions
- Experience working with GFPS products or similar piping and automation components is a plus
- *Strong communication and collaboration skills to interface with Sales, Product Management, Engineering, and Customers
- Working knowledge of ERP/CRM systems (e.g., SAP, Salesforce) and ability to manage quotes, orders, and customer data
- A self-driven, customer-focused mindset with the ability to manage priorities and follow through on technical deliverables
- Formal technical training or coursework is a plus, but a degree is not required-we value applied knowledge and problem-solving over credentials
Benefits
Clear vision and purpose
"We are a sustainability and innovation leader providing superior customer value" is our vision and this is what guides us. Our purpose "becoming better every day - since 1802" is what inspires us in our daily work. Sustainability and innovation focus
We have high sustainability and innovation goals. Let's work towards a sustainable future together. Excellent learning tools
At GF we provide development opportunities for everyone. We offer global learning tools as well as trainings and specialized courses. Great career opportunities
GF as a global acting company provides many opportunities regarding career growth. We also offer a dedicated talent management process (MyNextBigStep@GF) to boost your career. Health care
GF offers a comprehensive health and welfare benefits plan including, medical, dental, vision, life insurance, short- and long-term disability, and 401k with generous company match. Paid holidays
Paid time off include 12 paid days of company holidays. Sport activities
We support the purchase of a fitness membership from the center of your choice with a subsidy. Work perks discount
The discount program includes many different goods and services including appliances, electronics, theme parks, movies and more. Apply now
Who we are
GF Piping Systems is the world's leading supplier of piping systems. We enable the safe and sustainable transport of fluids. Our business is driven by industry-leading sustainability levels, innovation through digital solutions and investment in a culture based on performance, learning and caring.
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GF Machining Solutions LLC
life insurance, paid time off, paid holidays, 401(k)
Apr 25, 2025