Pharmacy Specialist - Clinical Informatics - Full Time - Detroit Elijah McCoy

Join Henry Ford Health as a Full Time Pharmacy Specialist - Clinical Informatics.

GENERAL SUMMARY:

Schedule: Full Time 40 Hour

Location: Detroit, Michigan

Henry Ford Health is seeking a dedicated and knowledgeable Pharmacy Specialist in Clinical Informatics to serve as the primary intermediary between Pharmacy Services and Information Technology (IT)/ EPIC teams. In this full-time role, you will play a critical part in advancing medication management technologies and optimizing system workflows to enhance patient care and safety. Your work will involve continuous improvement of procedures, systems, and technology within the clinical informatics space.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Serves as the primary intermediary agent for Pharmacy, Nursing, and other Service Line groups for Medication Management Technology related issues and requests to be elevated to the Epic related groups (i.e. Willow) or other IT teams as appropriate, for review, follow-up & resolution.
• Performs intake of requests for changes to Pharmacy Technology systems and advises on feasibility and timeline of the request. Upon completion of a request, validates build effectiveness in all affected Pharmacy Technology systems.
• Collaborate with the Clinical Shared Services Medication Management team to stay abreast and monitor for new Formulary additions, along with its potential relevance for the organization.
• Troubleshoots and investigates pop-up problems with Pharmacy Technology systems (software and hardware).
• Assists the Pharmacy Automation team with troubleshooting, as well as successful utilization of all pharmacy technologies.
• Serves as a member of the Pharmacy JV Technology Workstream and is responsible for providing updates on completed work to the High Value Pharmacy Enterprise (HVPE) Integration Operations Sync meeting.
• Collaborates on development and maintenance of Pharmacy System Standards. Assists users with the evaluation and selection of departmental applications, hardware, and software.
• Serves as a project leader and liaison between designated departments and groups for implementation and support of fully integrated clinical systems
• Continually improves work procedures and processes by working with technology professionals and managers to analyze systems problems and develop solutions
• Collaborates on documentation of information system policies and procedures. Develops and maintains test plans for designated management systems.
• Supports medication safety initiatives and efforts involving Medication Management Technologies, including, but not limited to, the proper utilization, efficacy, and safety systems of said technologies.
• Track and monitor outcomes, such as efficacy and safety, as well as all medication related requirements for regulatory and contractual compliance.
• Participate and support pharmaceutical research through precepting pharmacy residents and students, as well as through publications or presentations to advance knowledge and practice in this area.
• Within scope of role, requires critical thinking skills, decisive judgement, and the ability to work with minimal supervision. Must be able to work in a stressful environment.

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and duties. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described above.