Director, Academic & Student Affairs

• Provides leadership for the implementation and execution of processes for the routine collection, storage, management, retrieval, and updating of academic affairs data from all pertinent sources in a timely manner, including planning communications to faculty and students, and maintaining records using appropriate software and/or proprietary assessment management products.
• Delivers reports to the Dean and Associate Deans and provides recommendations for action plans.
• Works closely with the SHS Dean in all areas related to academic and student affairs, providing leadership in shaping the School's policies, procedures, and practices for sustaining academic excellence standards and student success.
• Collaborates with the Associate Dean of Academic Affairs in assessing continuous programmatic quality improvement by facilitating the collection of qualitative and quantitative data related to courses, curricular planning, scheduling, and registration.
• Manages the Office of Academic Affairs budget related to student support, including yield and retention (welcome -swag boxes to accepted students, goodie bags during exams, etc.), and the implementation of budget policy and procedures in compliance with legal and university regulations.
• Oversees the consolidation and management of course schedules and registration for the School's academic programs and collaborates with the registrar and other offices to ensure classroom scheduling.
• Supports the Associate Dean of Academic Affairs and the Assistant/Associate Dean of Student Affairs in maintaining accurate data on file and ensuring deadlines for processes within the SHS are met each year and are aligned with University deadlines.
• Collaborates closely with the Assistant Dean for Student Affairs to develop the strategic goals and annual plan for SHS student affairs, develop innovative programming and activities, create and continuously refine metrics, and track performance results for key activities.
• Provides strategic direction, creates strategic plans, and oversees the planning and execution of incoming student orientations (university and school level to complement program-specific orientations).
• Oversees the collection of data and maintenance for select assessments (e.g., student-experience, campus life surveys) within the School, and coordinates with alumni relations to complete post-graduation student success surveys.
• Advises and serve as ex officio, point of contact for the SHS Student Association; works with other student-run organizations and supports and attends student activities/functions; works with student leaders, staff and faculty to plan, organize, promote, supervise and evaluate Student Life programs, events, and activities to meet the needs of SHS students.
• Partners with multiple university departments, including but not limited to Enrollment Management, Student Accounts, Financial Aid, Student Life, etc., to resolve student requests, questions, and issues.
• Supervises and manages the SHS Events Manager and Academic Affairs staff and student employees, including hiring, training, performance evaluations, and disciplinary procedures.
• Develops budget recommendations to SHS Dean regarding school swag, large school-wide events, and community engagement sponsoring events, and upon approval, subsequently oversees and manages the annual budget including ordering and maintaining inventory.
• Supports contract and vendor agreements processes and tracking.
• Oversees the management and integration of academic and non-academic events and activities calendars in the SHS and coordinates the use of facilities for non-academic meetings and events.
• Develops, maintains, interprets, and executes administrative procedures and practices. This activity includes developing and maintaining manuals regarding policies, procedures, rules, and standards for SHS.
• Fosters effective communication between faculty, staff, and administrators within SHS as well as other units in the University. Interacts and works collaboratively with other members of Pacific's community.
• Attends meetings, as assigned, acting as a staff representative in the all-staff School meetings, and University trainings relevant to job duties, as well as serves as support staff for assigned committees.
• Perform other duties as assigned.

• Bachelor's degree
• Three (3) years of full-time experience in higher education in a health-related field.
• Five (5) years of increasingly complex experience supporting leaders/executives.

• Excellent oral and written communication and interpersonal skills.
• Strong leadership and supervisory experience.
• Capacity to exercise diplomacy and deal effectively with people in a variety of circumstances in a calm, kind, and concise way.
• Ability to work independently and in a team-oriented, collaborative environment.
• Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse requests are involved.
• Strong organizational skills with attention to detail in all aspects of work.
• Ability to maintain strict confidentiality, compliance with FERPA and student policies and procedures.
• Intermediate to advanced skills in the MS Office suite, experience using databases, and the ability to adapt to new technology.
• Positive attitude, proven ability to work successfully with diverse stakeholder populations, and demonstrated commitment to promoting an inclusive workplace.
• Negotiating/consultative skills in working with internal and external constituents.
• Experience and sensitivity in working with people of diverse backgrounds and cultures.
• Demonstrated experience in advancing social justice, equity, and inclusion in a university setting.
• Ability to engage and integrate culturally responsive practices and knowledge in their work.

University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.