Account Manager

20% - Account Development & Growth

• Lead proposal coordination for new and renewal business opportunities on assigned accounts

• Develop sales presentations and supporting documents to secure future program destinations

• Collaborate with internal teams to scope, plan, and price program elements for client proposals

• Analyze historical program data with Account Executives to identify trends and uncover new opportunities

• Maintain a strategic view of the account to ensure long-term growth and client engagement

40% - Client Relationship Management

• Serve as the primary point of contact for assigned clients, ensuring strong relationships and clear communication

• Represent the Company in client meetings, site inspections, and account planning discussions

• Present final program invoices and post-program reports, reinforcing value and strategic alignment

• Maintain a comprehensive history of past and current programs to inform future recommendations

• Act as a strategic advisor to clients, aligning program direction with business goals and KPIs

40% - Internal Leadership & Program Oversight

• Provide leadership and guidance to the internal team supporting the account

• Act as the central liaison between the client and Operations, ensuring alignment across all touchpoints

• Participate in team status meetings, offering insights and direction on destinations, venues, and experiences

• Review and approve budgets, agendas, menus, gifting, communications, and event designs

• Partner with Meeting Event Managers to maximize quality, client satisfaction, and program profitability

Qualifications

• Bachelor's degree or equivalent experience required.

• 5 years minimum of meeting and event planning experience required.

• Pre-sale administration and presentation/proposal development experience required.

• Travel pricing experience required. Proven ability in developing cost sheets and implementing costing strategies and to understand and suggest technology solutions as business stakeholders.

• Professional verbal and written presentation skills required.

• Ability to travel from 20% to 50% of the time.

• Proven aptitude for technology and/or software solutions and analytical skills required.

DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job.

Maritz offers a comprehensive benefits package for full-time employees including medical, dental, vision, life insurance, disability, 401k, tuition reimbursement, paid time off, and more! Part-time employees may qualify for medical, 401k, and paid time off depending on total hours worked. View all details at www.MaritzBenefits.com.

Maritz will only employ applicants who have authorization to work permanently in the U.S. This is not a position for which sponsorship will be provided. Those who need sponsorship for work authorization now or in the future are not eligible for hire. No calls or agencies please.

Maritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling 1-636-827-9761 or by sending an email to peopleanddevelopment@maritz.com.