Clinical Supervisor (RN - Hybrid)

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes - making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra Health is looking for a Clinical Supervisor to join our growing team.

Job Summary:

• The Clinical Supervisor utilizes clinical expertise in conjunction with contract requirements, state and federal rules and regulations, critical thinking, and decision-making skills to support the Clinical Manager in administrative and clinical oversight of a Medicaid clinical assessments program. Assigns assessments and coaches clinical evaluations and assessors conducting assessments. Ensures day-to-day processes are conducted in accordance with contract and other regulatory standards. Assists with training and onboarding new assessors as needed.

This is a hybrid position that will require majority of your time to be spend in the field.

Responsibilities:

• Ensures high program quality by supporting contract compliance through overseeing assignment and completion of assignments.
• Performs chart reviews of assigned assessors as part of Acentra Health's quality program.
• Improves program staff performance through coaching of staff to meet all professional and contractual obligations.
• Improves program staff skills by collaborating with Clinical Manager and program leadership to assure provision of clinical training opportunities and clinical consultation, as needed. Assists with problem-solving on clinical and contract-specific issues.
• Always maintains medical records confidentiality through proper use of computer passwords, maintenance of secured files, adherence to HIPAA policies.
• Collaborates with administrative support staff, field-based assessors, Clinical Managers and other internal and external resources to assure timely submissions of all assessments.
• Utilizes proper telephone etiquette and judicious use of other verbal and written communications, following Acentra Health's policies, procedures, and guidelines.
• Actively cross-trains to perform duties of other positions within the Acentra Health office to provide a flexible workforce to meet client/consumer needs. This includes Local Care Administration program duties.
• Provides leadership in support of or in the absence of the Clinical Manager.
• Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.

The list of accountabilities is not intended to be all-inclusive and may be expanded to include other duties that management may deem necessary from time to time.

Required Qualifications

• Active, unrestricted North Carolina RN licensure required.
• Bachelor's Degree in Nursing or a healthcare related field and/or 3+ years of PCS/CAP assessment experience.

Preferred Qualifications

• 5+ years of clinical experience
• 2+ years of recent experience working with mental illness
• 2+ years of supervisory and/or management experience.
• Experience with geriatric populations preferred.
• Strong clinical assessment and critical thinking skills
• Ability to coach team of hybrid field assessors to meet contract requirements
• Knowledge of the organization of medical records, medical terminology, and disease process required.
• Medical record abstracting skills required.
• Leadership skills and the ability to work in a team environment.
• Flexibility and strong organizational skills needed
• Must be extremely proficient in Microsoft Office (particularly Word, Excel, and Outlook) and web-based clinical documentation tool navigation.

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

Compensation

The pay range for this position is listed below.

"Based on our compensation philosophy, an applicant's position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level."

Thank You!

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

Visit us at Acentra.com/careers/

EEO AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.