Contract Maintenance Manager (Contingent) - California

Summary

The Contract Maintenance Manager (CMM) will oversee and coordinate the Operations and Maintenance (O&M) activities for a large government healthcare facility program. This role is crucial for ensuring compliance with safety and quality standards while providing exceptional leadership and customer service. The CMM will manage a diverse workforce responsible for 24-hour (24/7/365) operations, maintenance, and repair of commercial building infrastructure systems. The CMM will serve as the primary point of contact for the customer and will ensure all operations meet local, state, and federal requirements.

Essential Duties and Responsibilities

• Manage day-to-day onsite facilities management for a large government medical facility program - supervisor, schedule, and coordinate work to be performed by skilled trades workers (preventive maintenance, repairs, and project work; ensuring all work is completed and in compliance with contract requirements, healthcare codes, regulations, budgets, and performance standards.
• Coordinate closely with customer Facility Management Points of Contact. May prepare customer correspondence concerning contract commitments and modifications.
• Oversee a diverse team of managers, supervisors, technicians, and administrative staff. Also provide subcontractor and vendor management. Ensure compliance with Service Contract Act, Davis Bacon Act, and other regulations, as required.
• Be on call 24/7/365 in response to facility emergencies.
• Ensure staff and subcontractors adhere to management plans and processes, including safety and quality requirements. Conduct staff training, safety briefings, and quality inspections.
• Perform operations and maintenance functions including planning, directing, and budgeting for the assigned contract.
• Perform O&M Management administration functions, handling a variety of actions and problems relating to assigned contract(s) to include providing applicable reports and researching and addressing customer and employee complaints.
• Responsible for monitoring budgets on assigned contract. May prepare and analyze project fund status reports, billing procedures, and contractual requirement submittals.
• Responsible for keeping current on government regulations and commercial trends.
• Other duties as assigned.

• Technically qualified in the field of Healthcare Facilities Management with a minimum of at least three (3) years' experience in business occupancy medical facility operations and maintenance and a minimum of five (5) years' experience servicing and/or renovating commercial buildings, including supervision of a diversified work force responsible for operations, maintenance, and repair of commercial building infrastructure systems.
• Familiarity with the various codes and standards applicable to the O&M tasks covered by the contract's Performance Work Statement, TJC, NFPA, EPA, and OSHA codes and standards. Formal training is preferred, particularly for the TJC (Environment of Care/Life Safety Code standards).
• An American Society for Healthcare Engineering (ASHE) Certified Healthcare Facility Manager (CHFM) certification is desirable.

• Experience in federal government contracting desired.
• Excellent customer service, management, and employee relations skills.
• Excellent verbal and written communication skills.
• Ability to handle sensitive and confidential matters.
• Ability to work independently and recommend solutions to problems.
• Knowledge of Microsoft Word, Excel, Access, PowerPoint, and Projects
• Superior attention to detail.
• Ability to work in a fast-paced environment while attending to multiple tasks and demands.

Communication

Must be able to communicate effectively with customer(s), direct and indirect staff, supervisors, and office personnel.