Senior Business Process Analyst - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

This role will be a member of the Home & Community Clinical Operations Enablement team. This position is focused on activities enabling clinical end users to leverage technology solutions and devices, such as access management, support, provisioning and deployment. This role is essential for the ongoing management and integration of mobile devices within our organization.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Oversight of reporting and auditing devices deployed within the organization and support to business partners regarding enterprise processes for provisioning and approval
• Management of end-to-end activities necessary to migrate acquired entities to company-managed mobile devices, including inventory management, tracking, and reporting, ensuring appropriate access provisioning, device provisioning and deployment, and end user communications and support
• Represent business interests by partnering with enterprise technology and support teams responsible for IT initiatives, and support change management for end-user impacts including communications and training
• Partner with various operations teams and incorporate feedback to ensure end users have the information and resources available to successfully leverage their devices and applications
• Handle resolution/inquiries from team members and/or assist with escalation to appropriate support

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Experience with process improvement, workflow, benchmarking and / or evaluation of business processes
• Experience with project management tools and techniques
• Intermediate level of proficiency with PC based software programs and reporting tools required (e.g. Excel, PowerPoint, Word, PowerBI)
• Proven ability to work independently and manage multiple projects simultaneously
• Proven excellent communication, time/project management, problem solving, organizational, and analytical skills

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

The salary range for this role is $71,600 to $140,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.