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005075 - Director Safety and Quality

Thomas Jefferson University & Jefferson Health
United States, Pennsylvania, Philadelphia
May 06, 2025

Job Details

Director of Quality and Patient Safety

Job Description

With a commitment to patient- and family-centered care, the Director for Quality and Safety, in collaboration with JEPH Leadership, coordinates activities in designing, implementing and executing safe patient care. The Director will oversee all aspects of patient quality and safety programs within JEPH, ensuring compliance with regulatory and accreditation standards, and driving continuous improvement initiatives to enhance patient outcomes and safety.
The Director collaborates with key partners to ensure that patient safety is upheld by including programs such as incident reporting, risk management, and sentinel event reporting. The Director ensures compliance with regulatory agencies (CMS, Joint Commission, DOH)

Essential Functions
* Interacts with co-workers, leaders, and other staff consistent with the values of Jefferson.
* Participates in excellence program planning and coordinates the implementation, evaluation and monitoring of performance standards.
* Responsible for planning, coordinating, and monitoring the effectiveness of clinical care and services based on patient safety and quality outcomes, clinical effectiveness, and patient centeredness for JEPH's inpatient and outpatient facilities.
* Collaborate on the strategic plan for Quality and Safety with JEPH's CMO/CQO.
* Assesses the organization's current patient safety culture and implements creative strategies to heighten this culture.
* Supervises the Patient Safety/Performance Improvement activities, and the annual budget plan.
* Works collaboratively with nursing, physicians, operational and ancillary professional leadership to integrate quality at all levels
* Acts as a liaison to other departments for the implementation of multidisciplinary process improvement teams.

* Responsible for planning, coordinating, and monitoring the effectiveness of clinical care and services based on patient safety and quality outcomes, clinical effectiveness, and patient centeredness for JEPH's inpatient and outpatient facilities.
* Collaborate on the strategic plan for Quality and Safety with JEPH's CMO/CQO.
* Assesses the organization's current patient safety culture and implements creative strategies to heighten this culture.
* Supervises the Patient Safety/Performance Improvement activities, and the annual budget plan.
* Works collaboratively with nursing, physicians, operational and ancillary professional leadership to integrate quality at all levels
* Acts as a liaison to other departments for the implementation of multidisciplinary process improvement teams.

Competencies (Knowledge, Skills, and Abilities Required):
Patient-and Family-Centered Practice
Knowledge of how to convey respect and collaborate with designated care partners in care and care planning. Able to educate and mentor staff in patient and family centered practice.
Cultural Awareness
Knowledge of people with diverse backgrounds and the ability to convey respect and connect effectively. Able to educate and mentor staff in cultural awareness and practices.
Effective Communication
Understanding effective communication concepts, tools and techniques, ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Appropriately and respectfully delegates to other team members. Able to educate and mentor staff in effective communication skills.

Minimum Education and Experience Requirements:

Education:
Graduate of an accredited school of nursing required; BSN required; MSN or related health care related degree preferred.
AND
Experience:
5 years' experience in quality improvement and patient safety

Minimum Certifications, Registration or License Requirements:
Current RN licensure in state of practice, if applicable to applicant's background

Additional Information
Training and/or certification in quality and process improvement (Eg: CPHQ, Lean, Six Sigma) preferred.
Experience in utilizing data for continuous quality improvement, the IHI Model for Improvement, and Common statistical spreadsheet and database management

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Primary Location Address

5501 Old York Road, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

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