Clinical and Operational Performance Manager

Closing Date:

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department's Website:

Minimum Qualifications:

• Bachelor's degree plus 3 years of administrative experience

• Superior organizational and time management skills

• Advanced communication, leadership, and interpersonal skills; ability to present to large audiences effectively

• Demonstrated ability to align and motivate key process stakeholders, including nurses, physicians, and other clinical/administrative staff

• Strong skills in MS Office, database software, and analytics software such as SPSS, MiniTab, and PowerBI

• Upon request, must be able to provide samples demonstrating proficiency in areas indicated above, as well as technical writing and presentations

Preferred Qualifications:

• RN License

• 5 years of clinical experience in an acute care facility, including at least 2 years of formal leadership experience

• Relevant national certification CNOR

• Optime (EPIC) certification within 18 months of hire

Additional Information:

Responsibilities:

• Assists in the implementation of evidence-based standards of care through staff education.

• Provides ongoing status reports and other quality improvement standards;

• Collaborates with the leadership team and IT to develop and implement performance metrics.

• Develops and/or supports plans and projects to facilitate the achievement of quality improvement initiatives.

• Creates action plans to improve program outcomes and compliance; and conducts Quality Improvement audits and reports results.

• Participates in educational activities that promote physician and staff understanding and utilization and other quality improvement concepts.

• Uses payer-related portals and reports to identify trends, outliers, and track progress.

• Conducts meetings with Payer Representatives.

• Manages and maintains Performance Manuals.

• Other duties as assigned

Salary Information:

Required Documents to Apply:

Please contact askrecruitment@uams.edufor any recruiting relatedquestions.

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.