Cyber Fraud Analyst Detroit metro

CYBER FRAUD ANALYST

The Cyber Fraud Operations team is responsible for utilizing various methods of fraud detection and
prevention where it relates to Comerica and its customers. This is accomplished by acting upon
alerts/notifications in a timely manner, monitoring and parsing sources of data, and by taking a proactive
approach in detecting early signs of suspicious activity to prevent customer fraud.

The Cyber Fraud Analyst is responsible for running routine operational tasks to detect, mitigate and
prevent fraudulent activity from a cyber standpoint. This includes monitoring and detecting potentially
fraudulent domains targeting Comerica customers, detecting anomalies in customer login activity, and
remediating customer data available on the dark web and criminal channels.

Position Responsibilities:

Cyber Fraud Incident Response

• Respond to cyber fraud alerts/notifications generated through the ticketing
  system and other technologies.
• Perform monitoring, detection, and initial analysis of potentially fraudulent
  domains to remediate credential theft attempts.
• Monitor customer login data for suspicious traffic and escalate to internal fraud
  teams when necessary.
• Monitor the dark web and criminal channels via vendor platforms to detect
  fraudulent actions targeting customers.
• Collaborate with external facing teams to remediate potential fraud.
• Identify and fix gaps by improving current processes or creating new ones.

Technical Analysis

• Develop and utilize SQL queries to aid in the investigation of cyber fraud events.
• Utilize understanding of network traffic fundamentals to detect fraudulent
  activity and remediate as necessary.
• Debug, troubleshoot, and enhance Python scripts used to automate the
  detection of fraudulent events.

Communication and Administration

• Leverage team's ticketing system for tracking metrics.
• Create official process documentation and perform revisions on current
  documentation when required.
• Perform tuning and maintenance of current processes and provide feedback.
• Assist with testing, audit, and other ad hoc requests as required, with guidance
  from the senior staff and the Cyber Fraud amp; DLP manager.
• Other duties as assigned.

Position Qualifications:

• Bachelor's Degree from an accredited university in Computer Science, Engineering, Information Systems, or Cyber Security or related Fraud experience
• 4 years of experience in information security / technology
• 3 years of experience in security event triage and investigation, with cyber fraud experience preferred
• 3 years of experience using standard monitoring, logging, and alerting tools

Licenses & Certifications:

• Foundational Cybersecurity / IT certifications (e.g. Security+, ITIL, ISO 20/27000, CFE, GIAC) preferred

About Comerica
We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.

Upon offer, Comerica conducts a comprehensive background and fingerprint check.

NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.

Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.

Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.