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Telecom/VOIP Technician - Kings Point, NY - Public Trust Information Technology

SOC LLC

May 12, 2025
Telecom/VOIP Technician - Kings Point, NY - Public Trust Job Description Knowledge of Cisco call manager and Cisco Unity VM Program and trouble shoot VOIP phone and telecom issues Administer licensing and users on call Manager Help manage physical connections coming in from ISP for demarc/fiber/POTS/Fax lines Perform network cable pulls and install network drops Work with the network team in resolving network, wireless and VoIP issues Resolve trouble tickets with Help-Desk team with end to end resolution Maintain and support tributary equipment belonging to USMMA Basic physical layer troubleshooting for Network Switches and fiber connections Support Wireless access points and WAP installations Perform other duties that can arise in support of USMMA This position is 100% On-Site at Kings Point, NY Qualifications 1- 3 years experience working with VOIP Call manager 1-3 years experience with Network and wireless equipment 1-3 years experience performing network cable pulls, network drops and fiber connectivity troubleshooting 1-3 years experience working with ISP, demarc, fiber, POTS and Fax line connections CCNA or VOIP certification preferred Attention to Detail - able to efficiently process individual tasks quickly and accurately Integrity - ability to be honest and maintain strong moral principles Procedure Development - ability to develop, maintain and drive standardized processes, procedures and work flows through the organization Attitude - driven to constantly learn and adapt to new technologies and solutions Interpersonal Skills - be a master of all interactions and communication with co-workers, vendors, faculty/Staff and Students Note: Candidate must be a U.S. citizen or green card holder who has resided in the U.S. for at least 3 years and the ability to obtain a public trust Employment Prerequisites: The following requirements must be met to be eligible for this position: successful completion of a background investigation, drug urinalysis, and verified compliance with Executive Order 14042, Ensuring Adequate COVID Safety Protocols for Federal Contractors. SOC, a Day & Zimmermann company, is an Equal Opportunity Employer. #INDSOC Estimated Min Rate: $32.88 Estimated Max Rate: $46.97