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Customer Marketing Manager

Gordon Food Service
401(k)
United States, Ohio, Springfield
May 12, 2025

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...

Overview

For over 125 years, Gordon Food Service has delivered the excellence, expertise, and quality products our customers need to design successful food operations and experiences. We've grown to be the largest family-operated broadline food distribution company in North America by being passionately committed to the people we serve.

At Gordon Food Service, our customers come first. As a Customer Marketing Manager, you will play a key role in presenting our customers with a consultative, relationship-focused approach -- one that will make their food service businesses thrive.

This position will reside in : OVD Region

Position Benefits

  • A generous 401(k) matching program that is above industry standards

  • Financial rewards for performance

  • Low-cost benefit options for you and your family's health and future

Leadership at Gordon Food Service

At Gordon Food Service, our leaders create win/win relationships - with customers, employees, and vendors. We look forward to presenting a Customer Marketing Manager opportunity to someone who has a demonstrated ability to create results through relationships. This role requires significant thought leadership and people leadership.

Customer Marketing Manager

We invite you to lead a team of high-performing, results-driven culinary and product specialists, where our customers' potential is personal.

As a Customer Marketing Manager, you'll be responsible for the following:

Leading People

  • Hire, develop, and retain staff, creating robust succession plans and developing the next generation of leaders

  • Identify goals and objectives, provide regular and candid feedback through evaluations or coaching sessions

Developing Business Plans

  • Develop targets for individual specialists

  • Understand areas of customer focus, including Team Building, Staffing, Profitability, and Compliance

Engage with the Industry

  • Visit key existing and future customers

As a Customer Marketing Manager, you'll learn:

  • How to lead following the Servant Leadership model/framework

  • How to Participate in food shows, regional customer events, customer segment shows, and customer trips to headquarters to maintain visibility with customers, segments, or associations

Position Requirements:

  • Previous marketing and/or sales experience preferred.

  • Ability to work hands on with staff and customers.

  • Strong communication

  • Think strategically and creatively to design projects for team members to lead.

  • Lead through projects and work hand-in-hand with the sales director.

  • Travel to the different offices and customer sites throughout the region.

  • Ability to work evening and weekend hours

Gordon Food Service encourages veterans and active military members to apply.

BE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU, MATTERS TO US!

Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.

Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talent@gfs.com and use the words "Accommodation Request" in your subject line.

All Gordon Food Service locations are tobacco-free.

Gordon Food Service is a drug-free workplace and conducts pre-employment drug tests.

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