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Administrative Services Supervisor

NRG Energy
United States, Utah, Lehi
May 12, 2025

Welcome to the intersection of energy and home services. At NRG, we're all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers' lives easier-helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.

We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.

More information is available at www.nrg.com. Connect with NRG on Facebook, Instagram, LinkedIn and X.

JOB RESPONSIBILITIES:

Reception & Mailroom

  • Supervise the schedules, placement, time off, training, and HR related issues for thirteen receptionists and two mailroom clerks in seven different corporate buildings
  • Responsible for assigning workstations, coordinating team schedules, and front-line management of personnel issues
  • Conducts all interviews, selects new hires, and onboards new receptionists
  • Provide ongoing training to the team to address specific needs to ensure smooth service is provided to the company and all those who visit our campuses. Training includes, but is not limited to: active shooter training, meal program training, equipment returns, guest receiving, new hire, and interviewee meeting facilitation
  • Covers front desk for receptionists, when necessary, may visit each location daily to ensure the receptionists can take time off for lunch
  • Conducts routine 1:1 with all receptionists, reviews and initiates changes to processes based on ENPS feedback
  • Plans and hosts team activities, often in the evenings or early morning
  • Conducts IDPs and career development conversations and advocates for the receptionists to be promoted within the company
    • Assign additional tasks to receptionist team members based on career and skill growth desires and opportunities
  • Assists HR with pay scale market analysis to remain competitive in the local market
  • Some travel required

Meal program

  • Program management of the Vivint Meal Program. Assist Facilities Director with the following:
    • Innovate with a cafe vendor to maximize employee experience and offerings in the Cafe
    • Employee Meal Ticket Issue Resolution
    • Training receptionists on Meal Ticket Tracking
    • Employee and Vendor financial reconciling
    • Manage a spending and budget dashboard to review weekly with the management team
    • Create and watch POs for all meal program vendors and manage invoices
    • Point of contact for all food vendors
    • Submit maintenance requests for cthe afe to ensure efficiency for both the cafe and facilities teams
    • Participate, research, and provide input on innovative projects

Perks

  • Own and manage the ongoing development and improvement of the Perks at Work program
  • Coordinate with branding, corporate communications, and other applicable internal departments to advertise perks in a meaningful way
  • Through sourcing employee feedback, we continually refresh perks to provide the most desirable benefits to our employees
  • Build relationships and coordinate schedules for vendors to provide services to employees on-site for three Utah County campuses

Operations

  • Building Occupancy data collection and analysis
  • Facilitate the collection of corporate nameplate orders, invoices, tracking, and distribution
  • Coordinate the ordering and filling of hygiene products for employees in five corporate building offices

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Talent.

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