Manager - Marketing Operation Delivery & Enablement

Job Description Summary

Job Description

Key Responsibilities:

• Manage and monitoring agency spend in the demand management platform and drive consistent inputs across the agency as per the established standards, process and timelines
• Collaborate with Demand Management, Customer experience planning team to align on annual plan submission timelines and drive agency adherence with well-defined communication plan
• Work closely with the hub locations and manage the day-to-day team execution.
• Critical evaluate and lead tactical plan reviews and approvals to ensure alignment with strategic objectives and delivery catalogs.
• Oversee day-to-day financial, delivery operations of their brands, including monthly projections, invoice resolution, and spend tracking, while partnering closely with the Finance Team on forecasting, phasing, and approvals.
• Create delivery, agency spend KPI frameworks/metrics to measure and monitor the trend and suggest recommendations
• Lead monthly finance, delivery status meetings with the marketing strategist, finance team, and agency as per established governance model
• Prepare weekly/monthly brand specific utilization vs budgets vs deviations reports, including variance analysis to annual budget and reforecasts for Management
• Oversee and support SOW submission in demand, SAP, Mercury and generate PO
• Manage new vendor onboarding process in collaboration with procurement and agency management lead

Essential Requirements:

Education: Bachelor's degree in related field is required
Work Experience:

• Candidate must have at least 5+ years' experience in a finance or operational role demonstrating strong technical and analytical skills and a track record of success working in a team-based environment
• Proven experience in budget management, agency collaboration, agency delivery management, cost benefit analysis and financial systems.
• Excellent analytical, problem-solving, negotiation and interpersonal skills.
• Proficiency in MS Office, demand management tools and financial reporting tools.
• Proven ability to understand the marketing execution landscape with detailed understanding of marketing deliverables
• Proficiency in program/ multi-project management, governance and decision-making,
• Excellent cross-functional skills with the ability to work and lead a cross-functional team in a matrix environment across the globe. Strong process/project management skills.
• Excellent presentation, interpersonal, verbal and written communication skills with aptitude in fostering long-term relationships

The pay range for this position at commencement of employment is expected to be between $103,600.00 and $192,400.00 a year; however, while salary ranges are effective from 1/1/25 through 12/31/25, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

EEO Statement:

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.

Accessibility and reasonable accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Salary Range

Skills Desired