JUNIOR HEALTH CARE DATA ANALYST - 67558

Executive Service

The Division of TennCare is dedicated to providing our employees with a hybrid work environment. All TennCare positions have a combination of work from home and work in the office, which varies by position, department, and business need. You may review the specific expectations with our hiring team.

Background Check:

This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

Who we are and what we do:

TennCare is Tennessee's managed care Medicaid program that provides health insurance coverage to certain groups of low-income individuals such as pregnant women, children, caretaker relatives of young children, older adults, and adults with physical disabilities. TennCare provides coverage for approximately 1.7 million Tennesseans and operates with an annual budget of approximately $14 billion. It is run by the Division of TennCare with oversight and some funding from the Centers for Medicare and Medicaid Services (CMS). TennCare's mission is to improve the lives of Tennesseans by providing high-quality cost-effective care. To fulfill that purpose, we equip each employee for active participation and empower teams to communicate and worked collaboratively to improve organizational processes in order to make a difference in the lives our members. Because of the positive impact TennCare has on the lives of the most vulnerable Tennesseans, TennCare employees report that their work provides them with a sense of meaning, purpose, and accomplishment. TennCare leadership understands that employees are our most valuable resource and ensures professional and leadership development are a priority for the agency.

Job Overview:

The Health Care Data Analyst will be a junior member of the Health Care Informatics (HCI) group within TennCare's Fiscal Division. HCI is a dynamic team of 22 data professionals who provide comprehensive data and analytics services to various business units within TennCare and external stakeholders. The group is divided into two specialized teams: Program Integrity Analytics which focuses on identifying Medicaid-related waste, fraud, and abuse, and Managed Care Analytics, which handles fiscal and administrative reporting, supports operational decision-making across the enterprise, and contributes to program evaluation and research. Analysts on these teams are highly proficient in extracting, validating, analyzing, and reporting complex data using SQL, SAS, Tableau, and Power BI tools. They are responsible for developing reports, conducting in-depth analyses, and delivering actionable insights to stakeholders. Analysts count and characterize members and providers, monitor the services they utilize or provide, and track and validate the costs of providing health care. Health Care Data Analysts evaluate data to determine significant patterns and trends and then presents and explain these findings to both lay and expert stakeholders within and outside of TennCare. This position is on the Managed Care Analytics team. HCI operates within an evolving technology environment. While our legacy systems are built around an Oracle data warehouse accessed through SQL IDEs, SAS, Tableau, and occasionally R or Python, we are transitioning to a new cloud-based data ecosystem. This new infrastructure is centered around a Snowflake enterprise data warehouse within Microsoft Azure, with a Decision Support System featuring Power BI, ArcGIS, and SAS Viya.

Key Responsibilities:

• Communicating with stakeholders to clarify and refine requests for analytic reports or services
• Compiling and analyzing data to provide answers to user requests
• Writing simple to moderately complex SQL queries to extract data and/or SAS (and other language) programs to manipulate and analyze data to solve specific questions or create meaningful reports
• Performing descriptive, predictive, and inferential statistical analyses at a moderate difficulty level
• Conducting peer reviews of other analysts' work

Providing actionable analytic results to stakeholders:

• Writing reports, specializing in making technical details accessible to non-data-trained individuals
• Developing and maintaining simple to moderate complexity dashboards
• Giving informal or formal verbal reports of findings
• Providing thorough documentation of projects and processes
• Complying with regulations and mandates for data privacy
• Continued professional development and learning
• Collaborating with management and internal teams to implement and evaluate process improvements

Minimum Qualifications:

A Bachelor's degree in a quantitative or related discipline (i.e., statistics, applied statistics, mathematics, biostatistics, economics, epidemiology, computer science, social or behavioral sciences, health sciences, business, business administration, public administration, public policy, or another related field)

OR

4 years of relevant professional work experience OR a combination of years of relevant college coursework and years of relevant professional work experience totaling four.

Desirable qualifications:

• Knowledge of statistical theory and experience with statistical analysis are essential, including applied knowledge of descriptive and inferential statistical techniques
• Prior experience using statistical programming languages is essential: experience using SAS is preferred, but Python and/or R for analytics are an additional asset (other languages can be considered)
• Experience with databases is desirable, including a strong understanding and utilization of SQL for database querying and knowledge of table structures, table relationships, data elements, and query optimization
• Experience with one or more data visualization platforms such as Tableau or Microsoft Power BI is desirable

Professional and Leadership Skills:

• Ability to problem solve, both while working independently and while effectively collaborating with team members when needed.
• Ability to collaborate with cross-functional teams to apply basic analytic tools, research, and evaluation methods to address a range of business questions
• Proven ability to interpret data and analytic products, providing actionable recommendations that support evidence-based decision-making and policymaking with a commitment to excellence.
• Very good verbal and written communication skills, with the ability to bridge the gap between data science, business management, and technical operations
• Thorough situational analysis, decision-making, and strategic thinking abilities
• Capacity to manage multiple priorities simultaneously while maintaining attention to detail
• A demonstrated ability to be inquisitive and detail-oriented and to continuously learn is highly valued

Pursuant to the State of Tennessee's Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the State's policy to provide an environment free of discrimination and harassment of an individual because of that person's race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran's status or any other category protected by state and/or federal civil rights laws.