Optum Health - Chief Executive Officer, West Region

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As Chief Executive Officer, West Region, this role is accountable for the performance and results of multiple markets with diverse and broad business and clinical functions. The CEO is accountable for the results of the entire system made up of all clinical and business processes and practices across employment-oriented medical groups, clinically integrated networks, independent practice relationships and risk bearing entities. This includes the incorporation of products and services from across the Optum Health/UnitedHealth Group with the goal of providing end-to-end, seamless care for our patients. Driving change along the continuum from FFS to value-based care will also be a large operating model and change management focus of the CEO. Key measures of success include growth of risk-based lives, revenue, IOI, NPS, quality/clinical metrics and employee/provider engagement.

This position is responsible for fostering a positive organizational culture, leading to high levels of provider and team member engagement and retention as well as facilitating, developing and executing the organization's vision and strategic plan. Developing a strong, diverse leadership team and bench of upcoming talent will be critical for the region's performance and future growth.

This leader will be an influential change leader, driving strategies and programs that impact patients and consumers. This leader will partner with other Optum Health regional leaders both formally and informally as well as with Optum Health national function and operations leads, Optum Health leadership and key members of the broader Optum, UHC and UHG leadership teams to drive financial, operational and clinical performance in the region in a way that is balanced with broader strategic imperatives.

Primary Responsibilities:

• Creates overall strategic and operational plan for West region and contributes to the development of the Optum Health strategic and operational plan
• Responsible for the successful financial performance of the region, including development and management of both capital and operating budgets, adjusting to changing circumstances to ensure in-year bottom-line commitments are made without compromising longer-term growth goals
• Leads the region consistent with achieving the quadruple aim - high-quality patient outcomes with lower costs, while delivering positive patient experiences and supporting provider wellbeing
• Drives aggressive growth in-market and into new geographies and business lines through a combination of acquisition (employed medical groups and independent physician associations), partnership, recruitment, risk lives transfer, innovative contracting models (e.g., direct to large employer), leveraging Surgical Care Affiliates and Specialty Network strategy and capabilities and other growth mechanisms
• Collaborates effectively with Optum Health national function owners, Optum Health leadership and others to optimize clinical and business operations including the adoption of technology, data and analytics capabilities, adoption of best practice workflows and appropriate regionalization/centralization of clinical and business processes
• Influences peers and enterprise leaders; collaborates across Optum Health and the enterprise to bring products and services into the region to deliver seamless, comprehensive care to patients
• Works with regional and national clinical leadership to develop and execute plans around the improvement of clinical quality, service and medical cost
• Evolves regional structure, roles and responsibilities and operating model to optimize operations and maximize brand impact in support of provider and patient growth
• Creates overall strategic and execution plan for the region and assists in developing the national strategic plan; ensures communication and execution occur across the region
• Promotes, fosters and develops a physician-led, patient-centric, team-based medicine culture, creating an atmosphere of trust and open dialogue across providers, other clinical and non-clinical staff, with a specific focus on provider wellbeing
• Recruits and develops a diverse team of Physicians, Directors and Managers as leaders and ensures that they have the tools and skill sets to execute their operating plans and to assume greater responsibilities in their career development
• Guides the development of the strategic marketing and external relations plans
• Ensures strict compliance with federal and state regulations and company policies, procedures and processes
  
  

Skills and Knowledge:

• Thorough operational and clinical understanding of healthcare delivery systems
• Solid knowledge of reimbursement models across the continuum from fee for service to full risk
• In-depth understanding of cost, clinical quality, patient and provider satisfaction levers and their interaction
• Solid financial and operational background in physician practice management
• Solid visionary leadership skills and ability to execute that vision including strategic thinking, business transformation, change leadership, organization design and effectiveness, product and service mix and incentive alignment
• Demonstrated entrepreneurial openness and ability to explore new possibilities and to approach issues differently; intellectually agile
• Demonstrated ability to recognize, prioritize and evaluate market trends and specific growth opportunities, together with commercial acumen to negotiate favorable outcomes
• Demonstrated business acumen; able to assess financial implications of decisions and actions; able to understand how strategies and tactics work in the marketplace and impact Optum Health
• Analytical thinker with demonstrated ability to perform root cause analysis, prepare and implement action plans and lead improvement initiatives
• Deep understanding of medical/clinical leader and staff needs, mindsets, motivations and dissatisfiers, together with ability to factor these into growth and operating plans in a corporate environment
• Solid influencing skills; ability to quickly build credibility and gain the confidence of individuals at all levels
• Proven ability to work collaboratively with colleagues, physicians and teammates to create a results-driven, team-oriented environment as well as with third parties; viewed as leader in the health system community
• Ambitious and proactive; able to identify meaningful goals and capture the imagination of others to achieve them; able to add value to discussions or projects that impact Optum and Optum Health's position in the industry; able to bring out the best thinking and attitudes; able to recognize unique contributions of individuals and teamwork
• Solid desire to lead, develop and mentor other teammates - ability to grow and challenge leaders

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 15+ years of progressive management experience in healthcare leadership, with a balanced focus on business and clinical operations and patient satisfaction
• 10+ years of experience working with institution/provider and payer negotiations
• 10+ years of operational experience within a complex matrix environment, demonstrating flexibility and an ability to compromise, when necessary, to optimize outcomes across stakeholders
• Large scope P&L accountability - in the range of $16B+ revenue range - in an environment of high expected growth, both organic and inorganic
• Experience across both managed care and fee for service-based models; extensive experience of risk bearing entities
• Ability to travel up to 25-50% of the time

Preferred Qualifications:

• 10+ years of clinical practice experience
• 5+ years of experience working with employed operations and affiliated network management

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.