New

Senior Manager, Security Operations (Global SOC)

Western Governors University
life insurance, flexible benefit account, parental leave, paid time off, paid holidays, sick time
United States, North Carolina, Durham
May 20, 2025
If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Management Technical 714 Pay Range: $132,300.00 - $218,200.00 Job Description About the Role Are you ready to lead a global 24/7/365 Security Operations Center that protects a tech-forward university with cutting-edge technologies, enterprise-scale resources, and a high-performing team? This isn't your typical academic environment-we operate more like a fast-moving software company. We're looking for a Senior Manager of Security Operations to lead and scale our global SOC team. You'll own incident response coordination, threat detection strategy, and people leadership in a high-stakes, mission-driven environment. If you're a strategic leader who thrives under pressure and loves working with modern tools and fast-moving teams, this could be the perfect role for you. Why This Role Stands Out Global scope: Lead SOC operations across three continents in a true enterprise setting Modern tech stack: We use Devo (SIEM), CrowdStrike & Carbon Black (EDR), and are always evaluating new tools Real support: Strong budget, executive buy-in, and freedom to innovate-no red tape High-impact work: Help protect critical infrastructure and data at scale Vibrant culture: Upbeat team, collaborative vibe, and plenty of room for personality What You'll Do Lead and develop a 14-person global SOC team (analysts + architect) Own incident response, including situation rooms and SME coordination Manage threat detection workflows aligned with frameworks like the cyber kill chain or MITRE ATT&CK Continuously improve alert mapping, response processes, and tooling Partner with stakeholders across the organization to reduce risk and improve security posture Contribute to strategic planning and security roadmap evolution What We're Looking For Bachelor's degree and 10+ years in cybersecurity (Equivalent relevant experience may be considered in lieu of a degree (1 year of experience = 1 year of education)) Minimum 5 years of experience in people leadership, ideally managing SOC teams Hands-on experience with Devo (or similar SIEM) and EDR tools like CrowdStrike and Carbon Black Strong background in incident response and threat detection Familiarity with cyber kill chain and MITRE ATT&CK Excellent leadership and communication skills in high-pressure situations Nice to Have Security certifications (CISSP, CISM, etc.) Experience in global, enterprise, or high-velocity environments (tech company SOC experience is a plus) Follow-the-sun model experience or comfort leading globally distributed teams Position & Application Details Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave. How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday. Additional Information Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.