Services Technician - Onsite - Ann Arbor, MI

Sartorius North America
life insurance, sick time
United States, Michigan, Ann Arbor
Jun 04, 2025
As the Services Technician, you can troubleshoot & repair electromechanical devices to original manufacturer specifications. Must also be able to legibly document all repair work and prep the unit for shipment back to customers. In this role, you will have thorough knowledge of electromechanical instrumentation and calibration procedures, software, techniques, and tools to perform the necessary tasks. The on-site position is located in Ann Arbor, MI. What you will accomplish together with us: Repair, evaluate, and perform metrological testing of customer laboratory equipment Perform software upgrades and modifications on new orders as needed Maintain accurate repair records and prepare repair estimates for customers using SAP Use Windows-based software, with the ability to learn and understand diagnostic software Follow and understand ISO 8655, 9001, and 17025 quality systems Work with the Service Administrative team to ensure customer satisfaction Cross-check (QC) other technicians' work as required for specific SOPs Otherwise, carry out other duties necessary and related to workshop activity Lift up to 30lbs What will convince us: An associate degree with a focus on Mechanical, Electrical Engineering, or a High School Diploma/GED, and an equivalent combination of industry experience and/or technical/military training 3+ years' experience in the related field You have a strong aptitude to troubleshoot, test, repair, and service technical equipment Experience working with ISO requirements and other relevant guidelines and regulations We Value: Proficiency in Microsoft Office Suite You have a high awareness of quality and responsibility and are customer-focused You possess a familiarity with mobile tools and applications Excellent organizational and communication skills (both written & verbal) Experience working with ISO requirements and other relevant guidelines and regulations Identification with our core values: Sustainability, Openness, Enjoyment What We Offer As a growing global life science company, with our stock listed on the German DAX and TecDAX , Sartorius offers a wide range of benefits: Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as "Coaching", "Agile Working" and a "Businesswomen's Network" Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs. Intelligent Working Environment: Working in smart buildings with the latest technology and equipment. Retirement Savings Plan: 401 k (with generous company match) Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women's Health, Health Advocate Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability or based on status in any other protected group of class. Please view equal employment opportunity posters provided by OFCCP here. E-Verify Participation Info E-Verify Workers Rights Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution. We are looking forward to receiving your application. We look forward to receiving your application. www.sartorius.com/career Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability, or based on status in any other protected group of class. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by e-mail at accommodationrequest@sartorius.com About Sartorius Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution. We are looking forward to receiving your application. www.sartorius.com/careers