Integrated Mental Health Project Manager | Full Time

GENERAL SUMMARY:

The Integrated Mental Health Management Project Manager (IMHPM) is responsible for overseeing post crisis response initiatives, supporting team members impacted by acts of workplace violence, providing clinical care to clients in crisis, overseeing mental health first aid training for leaders, and coordinating professional development activities throughout the entire organization. The IMHPM helps create an environment where team members feel safe, respected and valued. This role leverages clinical expertise to support the mental well-being and professional growth of employees, ensuring an integrated approach to health and development. This role requires a dynamic individual with strong organizational, communication, and leadership skills, capable of handling multiple responsibilities to support the overall well-being and development of a diverse and inclusive workforce.

PRINCIPLE DUTIES AND RESPONSIBILITIES:

Post Crisis Response:

• Develop and implement comprehensive crisis response plans.
• Conduct regular risk assessments and update response strategies.
• Coordinate with internal and external stakeholders during crises.
• Lead debriefing sessions post-crisis to identify lessons learned and areas for improvement.
• Ensure compliance with relevant regulations and guidelines.
• Provide psychological support to departments and teams affected by crises.
• Promote, facilitate, and/or coordinate Peer Processing Groups (PPG's).
• Create intervention plans for acts of lateral violence, mass casualty, civil unrest, or other acts with global impact.
• Partner and collaborate with Code Lavender team.
• Partner and collaborate with Trust Partners.
• Represent the team around Workplace Violence strategy and intervention from a response or after-care approach.

Crisis Counseling:

• Conduct thorough assessment to understand the client's mental health status and immediate needs.
• Offer immediate emotional support and guidance to help individuals cope with crisis.
• Implement strategies to stabilize the situation and prevent further psychological harm.
• Connect clients with appropriate services and resources, such as medical care, social services, or long-term counseling.
• Provide follow-up services to ensure ongoing support and recovery.
• Advocate for client to ensure they receive necessary support and resources.
• Develop and implement crisis response plans in collaborations with system leaders, human resources, and other behavioral health professionals.

Mental Health First Aid:

• Design and implement Mental Health First Aid (MHFA) programs tailored to organizational needs.
• Oversee the MHFA project coordinator and training team.
• Organize and manage training sessions for staff and volunteers.
• Promote mental health awareness and participation in programs.
• Provide support and guidance during mental health crises.
• Maintain accurate records and prepare reports on program activities and outcomes.
• Represent MHFA as an emotional well-being approach to self-awareness and education.

Professional Development and Training:

• Assess the professional development needs of employees and teams.
• Develop and execute professional development programs aligned with strategic goals.
• Promote, schedule, and organize training sessions and workshops.
• Monitor and evaluate the effectiveness of professional development initiatives.
• Collaborate with external training providers and consultants.
• Manage the budget for professional development activities.

This role encompasses the following roles:

Post Crisis Response
Plays a crucial role in managing and coordinating responses to crises. Here are some key tasks typically associated with this role:

1. Develop and Implement Crisis Response Plans: Create comprehensive plans to address various crisis scenarios, ensuring all team members understand their roles and responsibilities.
2. Conduct Risk Assessments: Regularly evaluate potential risks and update response plans accordingly to mitigate these risks and work closely with the system workplace violence strategic team.
3. Coordinate with Internal and External Stakeholders: Work closely with different departments and external agencies to ensure a cohesive and effective response during crises.
4. Provide Training and Resources: Train staff on crisis management procedures and ensure they have the necessary resources to respond effectively.
5. Monitor and Evaluate Crisis Response Efforts: Continuously assess the effectiveness of crisis response efforts and make improvements as needed.
6. Manage Crisis Communication: Partner with internal communication teams to market program and with leaders and public relations teams to develop and deliver communication during crises, including managing social media, press releases, and other communication channels.
7. Lead Debriefing Sessions: Conduct debriefing sessions after a crisis to identify lessons learned and areas for improvement.
8. Provide Psychological Support: Offer support and resources to individuals affected by the crisis and ensure the intervention team is practicing self-care. These tasks require strong organizational, communication, and leadership skills, as well as the ability to remain calm and make quick decisions under pressure.

Crisis Counseling

1. Conduct Psychological Assessments: Perform thorough psychological assessments and evaluations to diagnose mental health conditions.
2. Develop Treatment Plans: Create and implement individualized treatment plans based on assessment findings and client needs.
3. Provide Therapy: Offer individual, group, and family therapy sessions to address various mental health issues.
4. Crisis Intervention: Provide immediate support and intervention during mental health crises, ensuring appropriate care and safety.
5. Coordinate Care: Work with other healthcare providers, support staff, and community resources to ensure comprehensive care for clients.
6. Educate and Advocate: Educate clients and their families about mental health conditions and treatments, and advocate for mental health awareness within the organization.
7. Maintain Documentation: Keep accurate and timely clinical documentation of assessments, treatment plans, therapy sessions, and progress notes.
8. Stay Updated: Continuously update skills and knowledge through professional development activities and staying current on mental health research and treatment modalities.

These tasks require a combination of skills and qualities to effectively support individuals in distress and move towards psychological safety.

Mental Health First Aid
Responsible for overseeing the implementation and management of mental health first aid programs. Here are some key tasks typically associated with this role:

1. Program Development and Implementation: Design and implement mental health first aid programs tailored to the needs of the organization or community.
2. Training Coordination: Organize and manage training sessions for staff and volunteers, ensuring they are equipped with the necessary skills and knowledge.
3. Outreach and Promotion: Promote mental health first aid programs through various channels to increase awareness and participation.
4. Resource Management: Ensure that all necessary materials and resources are available for training and program activities.
5. Monitoring and Evaluation: Track the progress and impact of the programs, collecting data to evaluate their effectiveness and identify areas for improvement
6. Stakeholder Engagement: Collaborate with internal and external stakeholders, including mental health professionals, community organizations, and government agencies.
7. Crisis Management: Provide support and guidance during mental health crises, ensuring appropriate interventions are in place.
8. Reporting and Documentation: Maintain accurate records of program activities, outcomes, and financials, and prepare reports for stakeholders.
9. Policy Development: Develop and update policies and procedures related to mental health first aid to ensure best practices are followed.
10. Support and Advocacy: Advocate for mental health awareness and support within the organization and the broader community.

These tasks require strong organizational, communication, and leadership skills, as well as a deep understanding of mental health issues and interventions.

Professional Development and Training

Responsible for planning, implementing, and managing professional development programs within an organization. Here are some key tasks typically associated with this role:

1. Identify Training Needs: Assess the professional development needs of employees through surveys, interviews, and consultations with managers.
2. Design and Implement Programs: Develop and execute professional development programs that align with the organization's strategic goals.
3. Coordinate Training Sessions: Schedule and organize training sessions or workshops, ensuring they are effectively facilitated and meet learning objectives.
4. Evaluate Program Effectiveness: Monitor and evaluate the effectiveness of professional development programs, making necessary improvements based on feedback and outcomes.
5. Collaborate with External Providers: Work with external training providers or consultants to deliver specialized training.
6. Maintain Records: Keep detailed records of employee participation and progress in professional development programs.
7. Communicate Opportunities: Inform employees about available professional development opportunities and encourage participation.
8. Stay Updated: Keep abreast of the latest trends and best practices in professional development.
9. Support Application of Learning: Provide support to employees as they apply what they've learned in their roles.

These tasks require strong organizational, communication, and leadership skills, as well as a passion for helping others grow professionally.