Contracts Administrator I

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

The Global Payments legal team supports all contracting for our partner and merchant sales teams and responds to legal process requests related to merchant accounts. We need someone who can help us manage the legal contract process from beginning to end with a high level of customer service and attention to detail.

• Manage legal requests entered in the legal intake portal in Salesforce, including obtaining clarification on requests from submitters; prioritizing urgent requests; managing files and uploading documents; ensuring all related documents are included; creating, assigning, linking and cloning Salesforce cases; and tracking the rotation of assignments to legal personnel

• Acknowledge, sort, and upload or distribute CT and CSC Service of Process (SOPs) daily

• Acknowledge adversarial requests that come into Salesforce to team, create legal cases for merchant demand letters and create litigation matter cases for summons and subpoenas and assign to legal personnel

• Create open cases for document-execution requests, as needed, and follow up until complete copy is received from DocuSign

• Upload legal agreements to shared drive; upload copies to Salesforce case, send copies to requestors, and manage Salesforce case(s)

• Create/download monthly Service of Process report each month

• Organize and maintain electronic legal files

• Fulfill all requests for copies of contracts

• Edit contract PDFs as requested by attorneys

• Monitor the contracts process flow to help facilitate the sales cycle

• Communicate with the contracts managers and attorneys to facilitate collaboration between members of the legal team including managing ingoing and outgoing mail

• Help the team with anything else that needs to be done

What Are We Looking For in This Role?

Minimum Qualifications

• Bachelor's Degree or relevant experience in lieu of a degree

Preferred Qualifications

• Experience in an administrative support role or experience in the technology, financial services, and/or payments industries preferred, but not required.

• Flexibility to effectively juggle competing priorities and meet deadlines in a fast-paced, demanding environment.

• Exceptional organizational skills.

• Top-notch interpersonal skills.

• Competence in using G Suite, Microsoft 365 and Adobe (experience using Salesforce is preferred, but not required).

• Sound business judgment.

• Ability to work independently, but also be able to connect and contribute to the team as a whole.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.