Part-Time Mobile App Specialist

Role Overview:

We're seeking a talented and motivated Mobile App Specialist to join the Toast team for a 6-month part-time contract role. As part of our Branded App team, you'll play a critical role in helping restaurants build a strong digital presence using the company's Branded Mobile App, our platform that enables restaurants to design and launch their own white labelled mobile app.

This role is ideal for individuals with a passion for design, customer service, and mobile apps. You'll work closely with restaurant customers, bringing their vision to life, testing our tools, and identifying areas for improvement to ensure a seamless user experience.

Key Responsibilities:

• Build fully functional, visually appealing mobile apps for restaurant customers using Toast's app editor platform.

• Support setup and launch of new mobile apps for our customers in the Apple App Store and Google Play Store.

• Communicate directly with customers to understand their needs and translate them into designs.

• Test the Toast Branded Mobile App product for bugs, usability issues, and potential areas of improvement, providing feedback to the product team.

• Troubleshoot customer issues related to the Branded Mobile App product and provide timely resolutions.

Qualifications:

• Excellent project management skills and the ability to proactively work with customers to set and meet deadlines.

• A strong eye for design and ability to create visually appealing, user-friendly websites.

• Excellent verbal and written communication skills to effectively interface with customers and internal teams.

• Strong attention to detail, problem-solving skills, and the ability to manage multiple projects simultaneously.

• Familiarity with the restaurant industry is a plus.