Lab Administrative Assistant /Scheduler
 Carle Health | |
$18.19 - $29.47 / hr
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 United States, Illinois, Normal | |
 Jun 19, 2025 | |
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Overview
Coordinates scheduling of CBMC and CBOC Outpatient Lab procedures with the patients. Functions as a resource for internal and external customers to assist with all scheduling and lab ordering processes. Oversees and handles assigned Lab Work Queues. Supports administrative needs of Lab director, manager, and departments. Qualifications Certifications: , Education: , Work Experience: Responsibilities Work within the Epic scheduling system to provide customer with timely, courteous, and proficient scheduling of procedures for Laboratory Services at CBMC and CBOC. Proficient in Epic Registration processes. Organize and complete patient orders and reading/deciphering information from physician orders to assist with patient scheduling. Proactively manage lab procedure requests/orders within EPIC workques and fax management system to ensure prompt scheduling of procedures. When necessary, provide exceptional communication and follow up to patients and ordering providers. Oversees Lab Work Queues. Working them daily to keep them to minimum levels with appropriate follow-up with leaders when issues arise. Prepare and ensures that all necessary information for upcoming lab procedures is present. Works with physician offices on Pre-Authorization needs prior to patient arrival. Medical record management, including: preparation of patient charts, uploading of imaging, enter and compile data, update patient information, update insurance and guarantor information. Proactively identify potential problems with procedures that are missing information and discrepancies in procedure needs/requirements Communicate pertinent information regarding procedures to appropriate lab personnel. Provides support for Lab departmental operations and functions when needed. Files lab orders in Healthware as time allows. Proactively identifying potential problems with lab orders that are missing information or other issues that can be resolved prior to scheduling. Follow-up with physician offices when appropriate. Working with Lab Leadership to implement Epic enhancements to simplify and optimize processes. Competently performs other secretarial duties as requested. Works autonomously and efficiently with minimal direction. Functions as a trainer for new and existing staff. Scheduling and registration duties for lab appointments within Epic. Operational Support to lab. Oversees and handles Lab Work Queues. Filing lab orders, reviewing for completeness and following up with physician offices when necessary. Working on Pre-Authorization requests with physician offices. About Us Find it here. Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance - and opportunities meet flexibility. Find it all at Carle Health. Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet designations, the nation's highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world's first engineering-based medical school, and Health Alliance. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com. Compensation and Benefits The compensation range for this position is $18.19per hour - $29.47per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate's experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits. | |