New

Sales Support Specialist

TEKsystems
$28.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Illinois, Wheeling
Jun 19, 2025
As part of a renowned international network, our client is a trusted name in state-of-the-art power transmission products. Known for their commitment to quality, reliability, and customer satisfaction, we're looking for a dynamic Inside Sales Representative to join the growing team. What You'll Do As an Inside Sales Representative, you'll be the heartbeat of our customer experience-managing key accounts, supporting sales initiatives, and ensuring seamless communication across departments. Your day-to-day will include: * Managing customer accounts to boost satisfaction, sales, and profitability * Handling quotes, orders, delivery updates, and follow-ups * Resolving customer issues, processing credits/debits, and managing returns * Collaborating with Operations and Engineering to meet customer needs * Monitoring pricing and inventory agreements * Supporting the outside sales team with timely insights and updates * Maintaining detailed documentation and ensuring service continuity * Answering inbound calls (approx. 45/day when on phone duty) and providing top-tier support * Working with both domestic and international clients on the Power Transmission Team What You Bring Must-Haves: * 2+ years of experience in manufacturing sales support or customer service * Strong product knowledge and ability to manage technical details * Proficiency in Microsoft Office Suite * Experience with order entry and ERP systems Nice-to-Haves: * Familiarity with QAD software * CRM experience and KPI tracking Tools You'll Use * ERP Systems (QAD preferred) * Microsoft Office Suite * CRM platforms * Headset for call routing and communication Pay and Benefits The pay range for this position is $28.00 - $28.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Wheeling,IL. Application Deadline This position is anticipated to close on Jun 28, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.