Manager of AI Systems

NaphCare is hiring a strong Manager of AI Systems to join our team at the Corporate Headquarters located in Birmingham, AL.

NaphCare is seeking a Manager of AI Systems to lead the company's adoption of enterprise AI solutions, directly impacting productivity, efficiency, and collaboration within our company. This role will work with key departments of NaphCare's corporate office to evaluate and implement AI tools within the legal and regulatory boundaries of our industry. This role will be responsible for architecting and operationalizing AI systems, frameworks, and agents across core business units.

NaphCare is a family owned, medical technology company that has been delivering high quality healthcare to correctional facilities across the nation for over 30 years - come join our team of over 6000 employees and growing! NaphCare partners with correctional facilities to provide proactive, patient-focused healthcare. Be a part of our world-class team of professionals who are revolutionizing correctional healthcare using our cutting-edge resources, including our award-winning electronic operating system.

Lead the planning, deployment, and integration of AI tools (e.g., NLP Agents, RPA, Predicative Models, Generative AI), into existing workflows to automate and enhance operational processes.
• Evaluate and recommend AI platforms, technologies, and vendors based on company goals and technical fit.
• Collaborate with Accounting, HR, Business Development, IT, and other leadership to identify high-impact AI use cases.
• Develop and implement change management, communication, and training strategies to ensure high-user adoption and culture alignment.
• Identify and prioritize use cases where AI can create value in areas such as operations, customer experience, HR, finance, and more.
• Develop implementation roadmaps, success metrics, and change management plans.
• Collaborate with IT, data, and business teams to ensure seamless integration with existing systems and workflows.
• Monitor AI tool performance and adoption, making improvements as needed.
• Ensure all AI implementations comply with data governance, security, and ethical standards.
• Support training efforts and knowledge-sharing to build AI literacy across the organization.
• Stay current on AI trends, emerging tools, and regulatory changes to inform future strategy.

• Bachelor's degree in Computer Science, Data Science, Engineering, or related field.
• Minimum 2 years of experience in AI, digital transformation, or enterprise technology roles.
• Strong knowledge of Enterprise AI applications that are commercially available.
• Familiarity with enterprise AI platforms such as OpenAI, Microsoft Azure AI, Google Cloud AI, or similar.
• Proven ability to manage complex projects and collaborate across functional teams.
• Excellent communication, analytical, and organizational skills.
• Experience in change management and user adoption strategies.

Preferred Skills

• Background in managing AI tool rollouts in large organizations.
• PMP or similar project management certification.
• Experience with data privacy and ethical AI implementation.

We know that you may have questions before applying - To inquire more on position information or details of our full benefit packages please email Human Resources and Talent Acquisition at Courtney.Herald@NaphCare.com