Seasonal (Seasonal)
Thanks for your interest in Schweitzer! We're a community of passionate ski industry pros who work hard and play even harder at Schweitzer. Our team is consistently recognized as some of the friendliest in the biz, and we've worked diligently to craft a culture of inclusivity, respect, and fun! With our master plan as our guide to the future, we're collectively channeling to grow thoughtfully, charting a course of enhancing mountain accessibility and village vibrancy. We look forward to learning more about you and how you can be a part of the Schweitzer difference!
PERKS & BENEFITS:
- Free Ikon Pass for all eligible employees
- Additional free skiing + riding privileges across the family of Alterra Mountain Company resorts for eligible employees and their dependents
- Discounted skiing + riding for friends and family of eligible employees across the family of Alterra Mountain Company resorts
- Employee housing available in Sandpoint area
- Onsite employee childcare available (limited space)
- Flexible Time Off (FTO) and Paid Time Off (PTO) policies for eligible employees to rest, relax and recharge
- Generous discounts on outdoor gear, apparel, food, lodging, etc.
- Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for all eligible employees
- 401k plan with generous employer match
- Paid parental leave of up to 6 weeks for eligible employees
- Discounts available for equipment rentals (based on availability), retail, food, lodging, and more
- Pro-deal pricing on equipment from top outdoor brands
- Bereavement pay
- Employee transportation available
- Discounted tuition with partner online university for all Alterra Mountain Company employees to further education
Employment Status: Full Time or Part Time Seasonal
Wage Range: $22-$24/hour
Minimum Age: 18
Background Check Required: Yes
Driver Verification Required: Yes
Position Summary:
Ski and Ride School Supervisors are integral members of the department's leadership team, responsible for ensuring the smooth daily operation of the Ski and Ride School. Working closely with managers and fellow supervisors, they help implement strategic goals, uphold instructional standards, and foster a positive and professional environment for both staff and guests.
Supervisors lead daily lineups, manage on-hill operations, and provide real-time support and mentorship to instructors. They serve as a key communication link between frontline staff and management, helping to identify challenges, celebrate successes, and drive continuous improvement.
This role requires strong leadership, excellent organizational skills, and a passion for guest service and staff development. Supervisors must be adaptable, proactive, and capable of making sound decisions in a dynamic, fast-paced mountain environment.
Must be willing to work 40-50 hours a week (including weekends & holidays).
Essential Functions and Major Responsibilities:
- Oversee the day-to-day functioning of the Ski & Ride School, ensuring smooth coordination of instructors and support staff to deliver exceptional guest experiences.
- Resolve guest concerns and employee issues promptly and professionally, maintaining a positive and solution-oriented environment.
- Coach, train, and evaluate instructor performance through regular feedback, on-hill observations, disciplinary discussions when necessary, and formal seasonal performance reviews.
- Ensure all staff understand and meet expectations through consistent communication, collaboration, and reinforcement of school standards utilizing PSIA/AASI methodology.
- Mentor and support the growth of future Ski & Ride School leaders through hands-on training, guidance, and leadership opportunities.
- Create and manage instructor schedules to align staffing levels with lesson demand, terrain availability, and operational goals.
- Monitor and adjust daily lesson product availability based on staffing, terrain conditions, and guest demand to maximize efficiency and revenue.
- Ensure that all Ski & Ride School facilities are clean, safe, and compliant with resort and industry standards.
- Provide timely feedback and reports to management on lesson metrics, staffing challenges, guest feedback, and operational needs.
- Model and enforce resort policies, safety procedures, and guest service expectations at all times.
Specific Job Skills:
License/Certifications - PSIA Level 1 certification required and Level 2 preferred.
Technical - Strong understanding of advanced teaching techniques, PSIA/AASI methodologies, and proficiency in Microsoft 365 tools (Word, Excel, Outlook and Teams). Experience with Flaik, Siriusware or RTP preferred.
Physical Capabilities
- Employee must be capable of skiing or snowboarding in all types of terrain in varying and sometimes hazardous snow and weather conditions at an advanced or expert level.
- Must be capable of standing for long periods of time, in ski/ride equipment.
- Must be capable of frequently or constantly balancing, reaching, squatting, bending, kneeling, stooping, handling and twisting.
- May require out of the ordinary skiing or snowboarding movements in order to assist children on the mountain.
- Must be capable of occasionally carrying, lifting, pushing or pulling up to 75bs.
Additional -
- Excellent and professional verbal communication skills are necessary to positively influence and support others. High levels of emotional intelligence.
- Strong understanding of Ski & Snowboard School operations and the guest experience
- Demonstrated ability to provide great guest service while under duress.
- Ability to work in a team environment with a growth mindset and desire to collaborate, communicate and encourage. Excellent communication, mentorship, and leadership skills.
- Willingness to continue personal development in the realms of people skills, teaching skills and technical skills
Education/Related Experience:
Minimum education required - High school diploma or equivalent.
Minimum time in related position - 3+ years teaching in a ski & ride school, preferably with supervisory experience.
Equipment and Safety/Protective Equipment Used:
- Current and in working condition ski and/or snowboard equipment. Ski bindings required to be tested by our repair shop.
- Helmets are required and can be provided at no cost.
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