Audio Visual Systems Administrator

Application close date:

At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We're working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight!

As an audio visual systems administrator, you will play a pivotal role in advancing Blue Origin's AV infrastructure. You will champion the planning, deployment, and maintenance of AV systems-including conference rooms, internal event production, digital signage, and facility improvements. This role requires close collaboration with vendors, and internal teams to design and implement AV solutions for various facilities. You will also play a vital part in the strategic administration of our videoconferencing network, ensuring seamless technology integration and excellent user experiences.

This position involves producing internal events, managing device firmware and hardware life cycles, handling facilities Move Add/Change/Requests, and overseeing AV technologies with tools such as Q-SYS Reflect, Teams Admin Center, Zoom Admin, Logitech Sync, and others.

Responsibilities:

• Tiered Support:Respond to service desk and IT support tickets for all audiovisual-related issues (conference rooms, events, digital signage).

• Technology R&D:Research, evaluate, and recommend new AV technology for current and future facility projects.

• Process Improvement: Define and deploy new SOPs for AV infrastructure.

• Project Management:Manage new facility AV build-outs from design through implementation.

• System Engineering:Design, configure, and optimize audiovisual environments for reliability and user experience.

• Daily Operations:

  80% of your time will be spent on day-to-day support and troubleshooting

  20% on projects, process improvement, and administrative tasks

• Event Production: Coordinate and produce AV support for internal events.

• Lifecycle Management: Oversee AV device upgrades, replacements, and retirements.

• Facilities/Move Coordination: Manage AV aspects of facility moves, adds, or changes.

• Collaboration: Coordinate with architecture, facility, and IT teams for space improvement and AV integration.

Qualifications:

Required

• 5+ years' experience in installing, maintaining, and coordinating AV equipment.

• 4+ years' project coordination and/or project management experience.

• 4+ years' experience in AV system design and development.

• 5+ years' supporting large-scale, high-impact events and productions.

• Demonstrated experience with video walls and GSOC/VNOC environments.

• Experience with risk, change, vendor, regulatory compliance, and budget management.

• Strong knowledge of Q-SYS, Dante, livestreaming software (Wirecast, OBS), and live video switchers (Ross Carbonite, Blackmagic).

• Experience with video editing software (DaVinci Resolve).

• Proficient in AV cable terminations, diagnostic tools, and general hand tools.

• Expertise in DSPs, AV controllers, signal flow, and routed AV systems.

• Ability to prioritize, execute, and make sound decisions in high-pressure situations.

• Strong customer relationship management skills (calm and solutions-focused under pressure).

• Excellent written documentation and cross-training skills.

• Willingness to adapt quickly to changing priorities and deadlines and respond flexibly to urgent issues as they arise.

• Proven ability with Zoom, Teams, Webex, and other video collaboration platforms.

• Ability to earn trust, maintain positive and professional relationships, and contribute to a culture of inclusion.

• Must be a U.S. citizen or national, U.S. permanent resident (current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Desired:

• Bachelor's degree in audiovisual technology, facilities management, or related field.

• Certifications such as Network+, CCNA, CTS, CTS-D, Dante Level 3.

• Experience in technology or construction fields.

• Additional industry certifications (e.g., Crestron, Biamp, CQT, Extron, QSC, Shure).

• Knowledge of networking, firewalls, proxy, NDI, NVX, HLS, RTMP, PTP.

Additional Information

-Physical Requirements:Ability to lift up to 50 pounds.

-Travel:Up to 25%, as required.

-On-Site:This is an on-site role at our Florida facility.

Culture Statement

Don't meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building an authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Export Control Regulations

Applicants for employment at Blue Origin must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S.as a refugee or granted asylum.

Background Check

• Required for all positions: Blue's Standard Background Check

• Required for Certain Job Profiles: Defense Biometric Identification System (DBIDS) background check if at any time the role requires one to be on a military installation

• Required for Certain Job Profiles: Drivers who operate Commercial Motor Vehicles with a Gross Vehicle Weight (GVW), Gross Vehicle Weight Rating (GVWR) or combination of power unit and trailer that meets or exceeds 10,001 lbs. and/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification, Road Test, Hours of Service, Drug and Alcohol Testing (CDL drivers only), vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training.

Benefits

• Benefits include: Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program.

• Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays.

• Discretionary bonus: Bonuses are designed to reward individual contributions as well as allow employees to share in company results.

• Eligibility for benefits varies by role type, please check with your recruiter for a comprehensive list of the benefits available for this role.

Equal Employment Opportunity

Blue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified, diverse, and dedicated work force. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork, in which all employees recognize and appreciate the diversity of individual team members. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, gender, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Blue Origin will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws, including the Washington Fair Chance Act, the California Fair Chance Act, the Los Angeles Fair Chance in Hiring Ordinance, and other applicable laws. For more information on "EEO Is the Law," please see here.

Affirmative Action and Disability Accommodation

Applicants wishing to receive information on Blue Origin's Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us atEEOCompliance@blueorigin.com. Please note this is a publicly managed inbox. Please do not include any personal medical information in your request.

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