IT Asset Analyst

WHAT IS THE OPPORTUNITY?

The IT Asset Associate Analyst is responsible for the day-to-day operational management and execution of the Software and/or Hardware Asset Management Processes. The Asset Analyst is responsible for managing Asset Management processes including fulfilment, rapid replacement of failed equipment and recovery as well as supporting operations associated with the IT Asset Repository. This is an enterprise role spanning ALL IT Assets in the CNB inventory and is expected to be a delegate for the IT Asset Manager. This role will track and optimize software, hardware and other IT commodity purchases, deployment, maintenance, utilization, and disposal of software and hardware to reduce IT costs and limit business and legal risks related to the ownership and use of software and hardware, while maximizing IT responsiveness and Colleague productivity.

WHAT WILL YOU DO?

• Manage and support software and/or hardware asset reconciliation and requested audit activities on a timely basis, including financial, licensing, warranty, and maintenance/support contract information. Maintain annual license renewals and certifications. Validate, and reconcile software and/or hardware licenses against the installed asset base.

• Maintains precise documentation and accurate usage of the asset tracking system ensuring internal processes, procedures, tools and infrastructure are documented, maintained with accuracy, and adhered to in day to day operations and according to regulatory requirements.

• Works with Stewards and process managers to ensure an integrated approach to the design, implementation, and coordination of interfaces between Hardware and Software Asset Management processes and other service management processes. (Change, Release, Incident, and QA/Reconciliation, Enterprise Procurement, Technology Lifecycle Management etc.).

• Enforces the IT Asset Management processes, policies and standards, work instructions and activities in compliance within the established IT controls framework.

• Identify which CIs need to be managed and controlled from the basis of Asset, Configuration Management, and Inventory. Define the CI types and level of detail at which CIs are to be identified. Explore opportunities for maximizing or exploiting unused or partially used IT assets to achieve full financial and usage efficiency of IT Assets in the CNB environment

WHAT DO YOU NEED TO SUCCEED?

Must Have:

• Strong working ethic is essential quality of an asset manager.

• Need to be able finish what you start and do it in a timely manner. Our users ride on the back of the technology this department provides and they rely upon us to keep them working

• Service oriented and have exceptional people skills.

• prioritize and adjust on the fly is an important quality.

• Background in all aspects of deskside support (although the candidate will Not be a part of desk side support) the knowledge and skills required in particular with regard to pc support (in particular laptops) are the same and are necessary to be successful in this role.

• Must be detail oriented, attention to details is essential. Data integrity is essential as we work in a highly regulated industry / environment, and everything must be accounted for promptly and accurately.

• The ability to become familiar with the needs of the users and the businesses being served is critical.

The good-faith expected salary range for the above position is $65,000 - $105,000 depending on factors including but not limited to the candidate's experience, skills, registration status; market conditions; and business needs.This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan.

RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

* Drives RBC's high performance culture

* Enables collective achievement of our strategic goals

* Generates sustainable shareholder returns and above market shareholder value

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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.