Student Financial Services Specialist HV-NTP-9824

Founded in 1953, Hudson Valley Community College (HVCC) located in scenic Upstate NY is a multi-campus College with locations in Troy and Malta New York. HVCC offers more than 80 degree and certificate programs in three schools: Business and Liberal Arts; Health Sciences; and Science, Technology, Engineering and Math (STEM). Hudson Valley is one of 30 community colleges in the State University of New York (SUNY) system and serves nearly 9,000 students each year. The college is a recognized leader in career and transfer preparation, workforce training initiatives, distance learning and service to a diverse population of students. Hudson Valley has an extension center in Malta, NY known as HVCC North and sponsors the Capital District Educational Opportunity Center in Troy, NY. With more than 80,000 alumni and nearly 1,000 employees, the college and is a catalyst for educational opportunity and economic development in the Capital Region of New York State.

Applications are being accepted for Student Financial Services Specialist the Non-Teaching Professional staff for the Office of Student Financial Services.
In order to be considered an applicant for this position you must meet the minimum qualifications as stated in this announcement. HVCC does not support Visas. Applicants must currently hold an unrestricted employment authorization to work in the United States and appointment will be contingent upon completion of a background check.

Student Financial Services Specialist HV-NTP-9824

Minimum Qualifications: Associates Degree with two years of customer service experience in higher education student services, accounting or related field. Or a Bachelor's Degree. Ellucian Banner System experience preferred.

Nature and Scope of Duties:
The Student Financial Services Specialist, reports to the Assistant Director of Financial Aid and/or their designee and performs the following duties:
1. Counsels students via phone and in-person on matters of student expenses and financial aid opportunities. Also assists students in computer lab.
2. Conducts information meetings on and off campus for student and/or parent groups, both prior to admission and during the academic year, requiring occasional evenings and weekends.
3. Assist with Financial Literacy initiatives.
4. Assists students on the counter, telephone, email, and chatbot with account inquiries regarding their financial aid and billing.
5. Assists students with identifying documentation required for on-line application processing.
6. Reviews financial aid applications and documents.
7. Responsible for front office/counter operations to include sorting and tracking incoming documents, preparing outgoing mailings, monitoring inventory, and ordering supplies.
8. Assists with advising, processes and procedures related to Federal and State Grant programs, scholarship certifications, and reconciliation of fund accounts and account analysis.
9. Assists with the scanning and indexing of files, filing and maintaining order of student files.
10. Required to obtain knowledge of other areas (i.e.: Registrar, Admissions) to efficiently assist students.
11. Performs other duties as assigned.

Salary is commensurate with experience. This is a Full-Time position with a salary of $40,500.00 - $41,500.

Hudson Valley offers a competitive benefit package which includes low cost health insurance and a generous leave policy.

To apply, please visit www.hvcc.edu/jobs and complete the online application before the close date of July 6, 2025.

Hudson Valley provides educational access to a diverse community of traditional and non-traditional learners in an environment that fosters lifelong learning and freedom of inquiry and expression. Hudson Valley values equity, inclusion, and dignity for all.
Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Bi-lingual applicants strongly encouraged to apply.
Hudson Valley Community College is an Affirmative Action/Equal Opportunity Employer