Business Operations Consultant

Scope of Position:

The Business Operations Consultant plays a key leadership role in driving strategic planning, operational effectiveness, and business performance across designated areas, including the University Hospital Emergency Department, Diagnostic Transportation, and system-wide Patient Flow initiatives.

This position is accountable for delivering high-quality reporting and analytics to support data-driven decision-making and long-term strategic planning. Additionally, the Business Operations Consultant provides essential project management oversight to ensure the successful execution of initiatives aligned with organizational priorities.

Position Summary:

The Business Operations Consultant, Patient Flow plays a critical role in driving both strategic and daily operational excellence across patient flow-focused areas, including the University Hospital Emergency Department, Diagnostic Transport, and the Patient Flow Portfolio.

In collaboration with operational leaders, this role ensures seamless workflows, maximized resource utilization, and achievement of performance targets. By developing and executing strategic initiatives, the Business Operations Consultant enhances patient throughput and optimizes hospital-wide efficiency, fostering a streamlined and high-performing healthcare system.

Minimum Requirements:

• Bachelors Degree Required. Advanced degree in relevant field preferred (MHA, MBA).

• 6 years of relevant experience required. 8-12 years of relevant experience preferred.

• Process Improvement credentials preferred.

• Strong communication, interpersonal, organizational and facilitation skills.

• Demonstrated ability to initiate and complete projects.

• Analytical skills and computer skills, including knowledge and use of statistical, spreadsheet and word processing software, electronic mail and the Internet.

• Ability to learn new systems software. Independent and self-motivated.

Our Comprehensive Employee Benefits Include:

• An array of retirement plan options, each with a generous employer contribution.

• Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.

• Paid vacation and sick leave, including short and long-term disability and paid parental leave.

• Get the most out of the Public Service Loan Forgiveness program.

• And much more!