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Quality Engineer

Schott North America
United States, Massachusetts, Southbridge
15 Wells Street (Show on map)
Jun 26, 2025
About us

Our Business Unit Lighting and Imaging offers challenging lighting and image transmission solutions for applications in the markets of automotive, aviation, medical devices, as well as industrial and safety engineering. With production units in Europe, North-America and the worldwide SCHOTT sales organization Lighting and Imaging is a leading supplier for fiber optic components.

Your Contribution
  • Acquire in-depth, hands-on knowledge of product specifications and internal production processes.
  • Assist R&D and Sales by reviewing customer requirements, applicable standards, and associated customer specifications.
  • Translate detailed customer, regulatory, or military specifications to production appropriate detail.
  • Collaborate with Sales team and customers to resolve unclear/conflicting specifications.
  • Communicate directly with customers and suppliers on quality matters and interface during audits and visits.
  • Correlate or investigate variances of internal and customers' measurements.
  • Evaluate internal rejections and customer returns, investigate root cause and collaborate with applicable departments, facilitating preventative action.
  • Support the Mexico Team on quality and process issues, supplier and customer correspondence, and customer returns.
  • Collaborate with various SCHOTT sites worldwide operating as suppliers or customers to SCHOTT L&I.
  • Study processes and, in conjunction with Metrology Engineer, install appropriate data collection techniques for process/product control.
  • Develop and update Quality processes and procedures.
  • Draft and update documentation, such as control plans, process flows, PFMEAs, routing, inspection plans, etc.
Your Profile
  • BS in Engineering, or similar technical discipline.
  • Two (2) years related experience in a manufacturing environment, preferably in the field of optics.
  • Ability to interpret technical drawings and specifications.
  • Working knowledge of GD&T and how to evaluate.
  • Hands on experience with manual measurement tools (calipers, micrometers, indicators, etc.) and electronic measurement equipment (vision systems, optical microscopes, comparators, etc.).
  • Experience in product and process audits.
  • Experience in following / maintaining an ISO 9001, 13485, AS9100 Quality Management System.
  • Strong analytical ability and a disciplined problem-solving approach.
  • Computer proficiency and experience using Microsoft Office software.
  • Must be able to read, write, and speak English.
  • Effective communication skills: listening, writing, speaking and oral presentations.
  • Self-motivated and results oriented.
  • Able and willing to work independently and in a team structure.
  • "Hands on" and integrated mentality.
  • Desire to challenge status quo with "outside the box" thinking.
  • Due to the nature of work performed at this facility, US Person status is required.
Your Benefits

At SCHOTT, you can expect a unique corporate culture where we emphasize equity, diversity, and inclusion. We know: motivated and committed employees are the precondition for the success of our company.

Please feel free to contact us

Your Profile
  • BS in Engineering, or similar technical discipline.
  • Two (2) years related experience in a manufacturing environment, preferably in the field of optics.
  • Ability to interpret technical drawings and specifications.
  • Working knowledge of GD&T and how to evaluate.
  • Hands on experience with manual measurement tools (calipers, micrometers, indicators, etc.) and electronic measurement equipment (vision systems, optical microscopes, comparators, etc.).
  • Experience in product and process audits.
  • Experience in following / maintaining an ISO 9001, 13485, AS9100 Quality Management System.
  • Strong analytical ability and a disciplined problem-solving approach.
  • Computer proficiency and experience using Microsoft Office software.
  • Must be able to read, write, and speak English.
  • Effective communication skills: listening, writing, speaking and oral presentations.
  • Self-motivated and results oriented.
  • Able and willing to work independently and in a team structure.
  • "Hands on" and integrated mentality.
  • Desire to challenge status quo with "outside the box" thinking.
  • Due to the nature of work performed at this facility, US Person status is required.

Your Contribution
  • Acquire in-depth, hands-on knowledge of product specifications and internal production processes.
  • Assist R&D and Sales by reviewing customer requirements, applicable standards, and associated customer specifications.
  • Translate detailed customer, regulatory, or military specifications to production appropriate detail.
  • Collaborate with Sales team and customers to resolve unclear/conflicting specifications.
  • Communicate directly with customers and suppliers on quality matters and interface during audits and visits.
  • Correlate or investigate variances of internal and customers' measurements.
  • Evaluate internal rejections and customer returns, investigate root cause and collaborate with applicable departments, facilitating preventative action.
  • Support the Mexico Team on quality and process issues, supplier and customer correspondence, and customer returns.
  • Collaborate with various SCHOTT sites worldwide operating as suppliers or customers to SCHOTT L&I.
  • Study processes and, in conjunction with Metrology Engineer, install appropriate data collection techniques for process/product control.
  • Develop and update Quality processes and procedures.
  • Draft and update documentation, such as control plans, process flows, PFMEAs, routing, inspection plans, etc.
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