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Senior Director Customers

Bimbo Bakeries
$170,400 - $238,600
paid time off, 401(k)
United States, Texas, Dallas
Jun 27, 2025
Have you ever enjoyed Arnold, Brownberry or Oroweat bread? A Thomas' English muffin or bagel? Or perhaps snacked on a Sara Lee, Entenmann's or Marinela cake or donut? If the answer is yes, then you know Bimbo Bakeries USA!
More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure our consumers have the freshest products at every meal. In addition to competitive pay and benefits, we provide a safe and inclusive work environment that appreciates diversity, promotes development and allows our associates to be their authentic selves.
#LI-VB1
Come join the largest baking company in the world and our family of 20,000 associates nationwide!
Top Reasons to Work at Bimbo Bakeries USA:
Salary Range: $170,400 - $238,600
Annual Bonus Eligibility
Comprehensive Benefits Package
Paid Time Off
401k & Company Match
Position Summary:
The Senior Director Team Leader is accountable for the development and achievement of growth plans with BBU convenience, dollar store, and retail pharmacy store customers.The position is based in Texas and leads a direct team of associates within the Texas region and leverages our Direct Store Delivery network servicing BBU stores across the country.This key leader in our company must be able to span focus and leadership driving tactical store level execution and co-authoring strategic brand and shopper plans that lead to short and long-term growth.The leader will need to develop and maintain strong mutually beneficial relationships throughout the customer's organization and our company's DSD structure.
Key Role Responsibilities:
  • Leads the BBU Team as a true partner to our customers focused on commercial bakery category revenue and profit growth
  • Works internally with each company field Business Unit to understand their marketplace priorities and assist them in developing marketplace plans
  • Developments and delivers on BBU growth plans
  • Works closely with company Marketing Teams on the development of specific brand growth initiatives that provide growth for the company's core brands as well as sub-commodities
  • Manage corporate relationships with customers that establish the company as the go-to partner for all commercial bakery opportunities
  • Develops and implements business plans that are objective, linked to business strategy, and delivers value to the consumer, customer and company.Effectively tracks and evaluates results and modifies plans accordingly.
  • Identifies service and product opportunity gaps and works internally and externally to address gaps.
  • Defines customer and company needs using best in class analytics, articulates them to the BBU Business Units securing alignment, orchestrates implementation, and tracks results.
  • Links customer, business and brand strategies and mobilizes and influences cross-functional resources to execute new opportunities.
  • Leads others and provides others the opportunity to effectively develop and/or expand the company's business.Is innovative in addressing strategic differences to achieve a win/win with the customer.Must demonstrate a passion for continuously learning and applying insight about the customer.
  • Promotes accountability for the achievement of goals among peers and team members.
  • Demonstrates a passion for winning in the market and a focus on speed of action.
Education and Work History:
  • Bachelor's degree
  • 10 - 15 years' CPG sales and Direct Store Delivery experience
  • Ideally having worked in the Convenience, Dollar and Drug channel
  • Both DSD and Warehouse Direct experience and or Third-Party Broker
  • Cursory knowledge of C-Store digital aspiration and capability
  • Experience working closely and building plans with brand marketing teams
  • Strong communication skills (written, verbal, presentation and interpersonal skills)
  • Strong ability to lead with and without direct authority; collaboration with cross-functional business partners is highly critical
  • Proficient in Excel, PowerPoint, Syndicated Data, Trade Promotion Management
  • 30-40% travel
The physical and mental demands described in each job posting are representative of those that must be met by an associate to successfully perform the essential functions of each job. Reasonable accommodations may be requested to enable qualified individuals with disabilities to perform the essential functions of each job.
Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, any other classification protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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