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Value Evidence Customer Strategy Lead, Health Systems

Genentech
United States, California, Los Angeles
Jun 28, 2025
The Position

The Opportunity

The Value Evidence Customer Strategy Lead (VECSL) is a highly strategic role within Genentech's Evidence for Access (E4A) team that is responsible for ensuring that evidence is communicated with customers in a clear and compelling manner. The VECSL is embedded with select health system customer accounts and maintains a deep understanding of the market trends and strategic considerations most relevant for those accounts. The VECSL then identifies ways to proactively improve patient access by addressing customer questions and strategic needs using HEOR (health outcomes and economics research) / RWE (real world evidence), and works with the HEOR team within E4A to coordinate the production and dissemination of appropriate outputs and tools. Leveraging a nuanced understanding of both the health system customer and available HEOR resources, the VECSL ensures that evidence is communicated to customers in a way that clearly articulates the value of Genentech products.

Key Responsibilities

Strategy and Planning

  • Collaborates with health system account teams and medical field teams to utilize evidence in supporting and improving patient access decisions for customers.

  • Develops a deep understanding of customer value perspectives and leverages HEOR evidence to influence access-related decisions, removing patient access barriers.

  • Influences E4A strategic evidence plans by monitoring internal milestones and external market trends related to HEOR and the health system segment, advising internal teams on these trends and opportunities.

  • Utilizes deep HEOR and RWD knowledge to execute complex HEOR projects, synthesize outputs into tailored value stories for health systems, and serve as the primary HEOR contact for assigned accounts, ensuring transparency of projects and timelines.

Customer Interactions and Partnerships

  • Serve as the HEOR/RWD expert for health systems, communicating value stories and engaging in peer-to-peer discussions as requested by field teams.

  • Collaborate with internal teams (medical field, marketing, account) to develop customer-oriented evidence and value stories, advising on studies to incorporate meaningful measures for health systems.

  • Drive innovative evidence-based contracting approaches for assigned national health systems accounts, providing support for design and implementation, and partnering on segment-level contracting strategies.

Who you are

Required Qualifications & Experience

  • PharmD, MD, PhD, MS, MSN, or MPH in a scientific or health-related field with relevant experience in health science or health outcomes

  • Advanced understanding of HEOR and RWE methodologies, and significant experience leading HEOR projects performing either HEOR and/or data science work

  • 10+ years (or PhD with 8+ years) of experience in the healthcare industry, including 5+ years experience in pharmaceutical, biotechnology, insurance and/or health systems

  • Experience working with population health decision-making teams and a deep understanding of key business drivers in the healthcare industry.

  • Proven ability to rapidly establish cross-functional relationships, gain trust, and navigate complex organizations.

Travel and Location Requirements

This is a remote position that requires up to 30% travel.

The expected salary range for this position based on the primary location of South San Francisco, CA is $203,000 - 377,000. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.

Benefits

Relocation benefits are not available for this job posting.

This role can be remote

Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

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