Credit Process & Documentation Specialist, Sr

• Crafts language for new procedures and updates to existing procedures for complex Credit procedures and applications.
• Reviews draft Credit procedures.
• Participates in Credit Process & Procedures Council, including presentation of procedures and documentation of meeting minutes. Serves as backup to the Credit Process & Documentation Lead.
• Maintains Credit Procedures Manual (publishes new and modified procedures and associated materials/links).
• Develops process ideas from working groups or project teams into fully formed solutions.
• Lead and/or participate in procedure-related projects within Credit.
• Supports all areas of Credit across entire Comerica footprint with process-related requests, including assistance with process mapping and leading process discussions.

• Drafts/reviews communications for Credit Procedures and/or Credit technology updates/training initiatives.
• Supports change management initiatives for Credit technology applications, including drafting/review of training content and participation in Credit training events; reviews training materials/content in partnership with the Talent Development team.
• Supports development of Salesforce Knowledge Articles.
• Consults and provides SME process knowledge to Credit Technology projects and Training initiatives.

About Comerica
We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.

Upon offer, Comerica conducts a comprehensive background and fingerprint check. Your fingerprints will be used to check the criminal history records of the FBI and may be subscribed in the FBI's Record of Arrest and Prosecution Background ("RAP Back") service, which provides ongoing notification to the Company of any updates to your criminal history.

NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.

Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.

Comerica is proud to be an Equal Opportunity Employer - disability/veteran.