New

Refugee Walk-In Casework Intern - Fall 2025

International Rescue Committee

United States, Maryland, Silver Spring

8737 Colesville Road (Show on map)

Jun 28, 2025

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

BACKGROUND: The International Rescue Committee (IRC) responds to the world's worst humanitarian crises and helps people to survive and rebuild their lives. At work in over 40 countries and 28 U.S. cities to restore safety, dignity and hope, the IRC leads the way from harm to home. Domestically, our 28 offices across the U.S. ensure new arrivals have food, shelter, and clothing, and work with refugees to help them gain self-sufficiency.

SCOPE OF WORK: he Walk-In Services Casework team provides case management services to over 700 new walk-in clients each year at the IRC in Silver Spring. The team works directly with humanitarian immigrants of varying statuses from different countries resettling in the DC Metro area. The team strives to provide them the necessary barrier reduction services and resources to become self-sufficient in the U.S. This position will report to a Walk-In Caseworker or the Walk-In Coordinator.

RESPONSIBILITIES:

- Assist with new client orientation days by sending welcome emails, printing documentation, recording attendance, and filling out any required new client forms and paperwork.
- Submit and follow up with a variety of external referrals, including for English classes and health screenings.
- Conduct follow up calls with clients and provide guidance or assistance with support of supervisor.
- Request and procure required documentation from clients, such as when they receive their social security card.
- Research and build community resources to fill any gaps in services.
- Request and distribute small on-site donations from inventory, including the activation of donated cell phones.
- Coordinate and conduct in-person training events for clients, for instance on how to use the local library or public transportation.
- Regularly track service provision through electronic data entry and organize required client documentation.
- Other duties as assigned by the Walk-In Casework team.

LEARNING OBJECTIVES:

- Intern will gain experience in non-profit service provision and navigating community resources.
- Intern will learn how to communicate with a global population, including how to effectively utilize interpreters.
- Intern will gain skills in building resources and training limited English proficiency clients.
- Intern will learn tracking and reporting requirements for resettlement agencies and how capturing this data improves services.

Minimum Qualifications:

- Current undergraduate, graduate student or less than 12 months out of school. *
- Minimum 30 hours per week, three-month commitment and 4-5 full working days per week; full-time (37.5 hours per week) highly preferred.
- Proficient digital literacy skills (e.g., MS Excel, Outlook, and Word) and the ability to learn new software and tasks.
- Organized and attentive to detail.
- Ability to work independently and multi-task.
- Strong verbal and written communication skills.
- Interest in working with global populations.
- Ability to build out community resources or conduct trainings is a plus.
- Fluency in Haitian Creole, French, Spanish, Amharic, Tigrinya, or Ukrainian is a plus.

TO APPLY

ClickApply Nowat the top of this page. Please attacha resume, cover letter and a list of (at least) three references to your application.The deadline to apply is August 22, 2025.

This position is for Fall 2025 and requires a minimum commitment of 4 months and at least 25 hours per week. 35 hours per week preferred. Ability to work in-person required.

Fall 2025 Interns are expected to begin their internship term by attending an in-person intern orientation on September 8th, 2025 from 9:15AM-3:30PM.

We currently offer internships during the
following semesters:

Spring: January - May
Summer: June - August
Fall: September -
December
Internships are
typically posted 2-3 months prior to the anticipated start date.

Note: Internships with the IRC in Silver Spring are unpaid. Fall 2025 interns may be eligible for per diem reimbursement at the rate of $15/day to offset the costs of food and travel.For information on scholarship opportunities, contact your university or the IRC Silver Spring intern coordinator at Michalina.Kulesza@Rescue.org.

*Candidates applying who are not currently enrolled in an undergraduate or graduate program, or are outside 12 months of their graduation are welcome to apply. These candidates will be processed as volunteers.

To protect our clients, the IRC requires all selected applicants to complete background checks. We ask that you make a $30 donation to help us cover the associated costs. Currently, 87% of our funding goes directly to programming to support our clients, and your help to cover this cost will ensure that no funding is directed away from serving our clients. Instructions will be provided after you have been selected to intern or volunteer.

IRC leading the way from harm to home.

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

The IRC is committed to fostering an accessible workplace. We encourage individuals of all backgrounds, experiences, and abilities to apply for positions that align with their qualifications and interests. If you are selected for an interview, please inform your recruiter if you require any accommodations during the recruitment process. Examples of accommodations may include extended time for interviews or assessments, flexible scheduling to accommodate medical appointments, or assistance with communication needs. The IRC has offices in many locations, each with varying capacities to provide specific accommodations. While we are committed to doing our best to meet your needs, please note that certain accommodations may depend on the resources and facilities available at each location. Please know we will carefully consider all requests and make every effort to ensure a supportive and accessible recruitment process.

Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way - our Code of Conduct. These are Integrity, Service, Accountability, and Equality.