Team Lead

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.

Job Description

• Provide impeccable customer service.
• May process commodities that have been identified and isolated as requiring specialized processing to reduce the risk of liquidated ages and penalties through classification and the applications of proper duty preference.
• Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or Customs.
• Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies).
• Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
• Adhere to all international importing and exporting regulations.
• Work closely with other internal staff, departments, other FedEx operating companies, customers and government agencies to deliver high level of service to customers.
• Process agency brokerage shipments.
• May handle remote filings.
• Performs entry reconciliations as needed.
• Ensure all government and organizational policies are followed.
• Follow up on Customs matters and resolve problems.
• Performs entry reviews as needed.

Knowledge, Skills and Abilities

• HS Diploma or GED required.
• Minimum of 6 months' work experience required.
• Minimum of 12 months of industry experience preferred.
• Data entry/keyboard experience required.
• Required - MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner)
• CCS and/or broker's license preferred.
• Excellent communication skills, verbal and written.
• Organizational skills.
• Inter-personal skills.
• Problem solving skills.
• Handle high volume of work.
• Handle time sensitive work.
• Ability to work independently with minimum supervision.
• Ability to use multiple systems and reference material.
• Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.
• Knowledge of Customs regulations, harmonized tariff schedules preferred.
• Performs other or additional duties as assigned.
• Paid training provided.

High school diploma/GED.

At least 3 years business experience of which 1 year is in a brokerage industry and/or customs brokerage working environment.

Strong communication, multitasking, and organizational skills.

Ability to maintain strong working relationships with both internal and external customers.

Ability to train and motivate team members in order to ensure a high optimum flow of work productivity.

Preferred Qualifications: Mon - Fri 8:00 AM - 5:00 PM PST. Location: This is a hybrid role based in the Gardena, CA area.

Pay Transparency:

Pay:

Additional Details:

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.

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FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.