Customer Service

We are looking for a Customer Service to join ourGPSSales Operations who will partner with Sales Team to support customers in theMobile ElectronicMarket.This is a temporary role with19months contract.

This role will be located at our facility inSouthKorea.

• Collaborate with the Sales Team to provide outstanding customer support
• Communicated effectively with sales people, customers and other key stakeholders
• Create, manage and follow up on quotations
• Manage the end-to-end order process, proactivelyresolvingissuesrelated toManufacturingplants, logistics, and warehouse
• FCST and Inventory management
• Administer andprovide ongoing support for E-Commerce platforms
• Coordinate and balance customer needs at Gore
• Understand and follow established procedures/guidelines
• AssistwithAccount Receivable collections andsupportFinance audit
• Provide customer service and phone support as needed

• Bachelor's degree or equivalents
• Minimum of 5 years of Customer Service experience in B2B environment
• Has experience using CRM and ERP systems (SAP/ Oracle knowledge helpful)
• Excellent communication skills, fluent in both written and spoken English
• Responsible, approachable, and demonstrate strong team collaboration skills
• Positive attitude, fast learner and adaptable to change
• Ability to work independently and perform well under pressure

3 bullet points max. List any additional qualifications that are preferred, butnotrequired.