New

Control Center Operator

National Grid
$92K-$120K
United States, New York, Liverpool
Jul 16, 2025
Control Center Operator About us: National Grid is hiring a System Operator for our Distribution Electric Control Center department in Liverpool, NY. Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business. About the Position: Annual salary 92-120K (determined by qualifications) Under direct supervision to control, direct and monitor electric substations, sub-transmission networks, substations and distribution facilities within a Regional Control Center's jurisdiction including making load, voltage and reactive adjustments using state of the art equipment. To perform such activities as: Direct switching operations and routine testing. Administer Company Clearance and Control rules and other equipment tests as directed. Control and direct restoration procedures for interruptions and disturbances, including dispatching of personnel. Monitor security and other alarms for stations and other Company facilities. Record readings, log information and compile and issue reports connected with the operation of the system. Receive and analyze trouble calls and dispatch personnel as required. Dispatch personnel involved with construction, maintenance and operations. Job Qualifications: Associates degree in Electrical Technology or bachelor's degree in Electrical Engineering (power options preferred) is desirable or HS Diploma with extensive experience in related electric transmission and distribution facility operations. Role typically requires a minimum of 5 years' experience in related electric transmission and distribution facility operations. Control room experience is preferred. Knowledge of power system operations and equipment. Demonstrated analytical and problem-solving skills. Excellent verbal and written communication skills Must have an operating knowledge of personal computers including MS Windows Software including Word and Excel. Ability to work rotating shifts. Employees hired into this role will auto progress to fully qualified over 24 months with salary up to 128k annually. We hire the best and brightest. Our competitive rewards package includes a wide variety of benefits to support employees and family wellbeing. Please look here for more information on our benefits. National Grid \| Home (ngbenefitslivebrighter.com) Annual Salary Range $92K-$120K Many of the terms and conditions of employment for this position are defined by a collective bargaining agreement that the Company has with a local union. Newly hired employees are bound by the terms of the collective bargaining agreement as well as other agreements between the Company and the local union. National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144. National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience, and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team. At National Grid, we work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the unique differences people bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office. Our goal is to drive, develop and operate our business in a way that results in a more inclusive culture. All employment is decided on the basis of qualifications, the innovation that comes with having diverse teams and business need. We are committed to building a workforce that is representative of the communities we serve and provide a working environment where everyone feels valued, respected, fairly treated, and able to reach their full potential.