Chief Artificial Intelligence Officer

Hudson Valley Credit Union is currently recruiting for the position of Chief Artificial Intelligence Officer. Primary Function: responsible for the strategic leadership, development, and enterprise-wide execution of Hudson Valley Credit Union's artificial intelligence (AI) and generative AI initiatives. This role serves as the principal architect of the organization's AI vision and roadmap, with a mandate to transform HVCU into a data- and AI-driven institution. The CAIO will identify, prioritize, and oversee the implementation of high-impact AI use cases across underwriting, customer service, and internal operations, ensuring alignment with the credit union's mission to enhance financial security and member experience.

• Formulate and lead the execution of a comprehensive AI strategy aligned with HVCU's mission and long-term business objectives. Define the vision, roadmap, and governance model for AI adoption across the organization, ensuring alignment with digital transformation goals.
• Collaborate with business units to identify high-impact AI and generative AI use cases, particularly in underwriting, customer service, and internal operations. Evaluate feasibility, scalability, and ROI of proposed initiatives, and prioritize projects based on strategic value and organizational readiness.
• Serve as a strategic partner to the CIO, CEO, and other senior leaders, fostering collaboration across product, technology, risk, and operations teams. Build consensus and secure executive sponsorship for AI initiatives, ensuring alignment with enterprise priorities.
• Oversee the design, deployment, and scaling of AI solutions in partnership with technical teams. Establish and monitor key performance indicators (KPIs) to measure the effectiveness and business impact of AI initiatives, ensuring continuous improvement and value delivery.
• Drive innovation by exploring and promoting AI-centric business models that enhance customer experience, unlock new revenue streams, and improve operational efficiency. Stay abreast of emerging AI trends and technologies to inform strategic decision-making.
• Lead change management efforts to support the adoption of AI technologies across the enterprise. Develop and implement training, communication, and engagement strategies to build AI literacy and foster a culture of innovation and agility.
• Ensure that AI initiatives adhere to ethical standards, regulatory requirements, and risk management frameworks. Collaborate with compliance and legal teams to establish governance structures that promote responsible AI use.
• Represent HVCU as a thought leader in the AI space, both internally and externally. Participate in industry forums, contribute to publications, and build partnerships that enhance the organization's reputation and influence in the AI and financial services communities.
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy
• Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
• Embrace and apply HVCU's guiding principles to all activities and responsibilities. This includes the Credit Union's Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union's initiatives by demonstrating teamwork and professionalism.
  Responsible for regular and predictable attendance including punctuality.

Bachelor's Degree in Information Technology, Computer Science or related field is required.

Master's Degree in in Information Technology, Computer Science or related field is preferred.

Minimum 8 Years demonstrated success as a senior leader in data and artificial intelligence, with a proven ability to define and execute enterprise AI strategies and roadmaps required.

Minimum 8 Years experience within the financial services sector, with a deep understanding of regulatory, operational, and customer dynamics required.

Minimum 5 Years experience identifying and implementing AI-powered automation tools to streamline operations such as claims assessment, fraud detection, and resolution required.

Minimum 5 years proven ability to industrialize and embed AI into core business functions by working collaboratively with business, functional, and technology teams required.

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Why choose HVCU?

HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.

Employee Perks:

• HVCU University & Academy; Professional Development Training
• Student Loan Repayment & Tuition Reimbursement Programs
• Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
• 401(k) with employer match and non-elective employer contribution
• Paid time off (PTO), holidays, and community volunteer time
• Life, Short-Term, and Long-Term Disability Insurance
• Discounted Loan Rates & Fees

Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.