Patient Access Representative Senior-Patient Access Center

Summary:

Performs duties relative to financial aspects of patient care, including financial counseling, billing and collection of accounts. Assists managers with various other duties as necessary.

Responsibilities:

* Submits insurance claims to third party payors electronically and on paper. Follows up on unpaid third party claims to resolution (payment or denial).
* Evaluates and processes accounts for adjustments, charity, outside assistance or bad debt. Analyzes accounts to ensure full reimbursement and to satisfy patient and/or insurance company inquiries.
* Collects balances due from patients using phone calls, personal contact, statements, letters or third party services.
* Receives, processes and responds to correspondence or phone inquiries from patients, guarantors, insurance companies, attorneys, etc.
* Compiles data, tracks results and reports to management.
* May be assigned specialty responsibilities in the areas of refunds, reconciliation, balancing and/or posting and in data collection and analysis.
* Handles difficult patient account management issues referred by other staff.
* Assists managers with various duties including, but not limited to, review of write-offs, adjustments, refunds and discounts; coordinating work group activities; and training of other staff.

Requirements:

• High School Diploma

Work Schedule:

8AM - 5PM Monday-Friday

Work Type:

Full Time